Project Manager or Scapegoat?

You Need to Stop Pointing That Finger

Big Project Failures Claim Their Victims in Spectacular Fashion

You’ve just been assigned a high visibility failing project  and  you’re working round-the-clock to get the work to the client on time, despite the fact that the job bears barely any resemblance to the project  you initially discussed. The  scope keeps creeping, the risk  and issue alerts are coming in thick and fast, the project is already  two months  past the original deadline, the clients are getting antsy even though they’re yet to provide you with various key pieces of information in order to baseline the project.  Is this your chance to shine  and showcase your skills?

If You Don’t Know Where You’re Going, You Will Probably End up Somewhere Else – Laurence J. Peter

If you manage to turn the project around and the project is successful, you will attract many fathers. However, if the project fails, you will probibly be  offered up as the  sacrificial lamb (scapegoat),  there is absolutely no way around it.  A  high percentage of projects fail to deliver useful results, that’s a  fact.

Project managers are  regularly blamed for schedule delays and cost overruns for projects they inherit by no fault of there own, however, in most cases, the fault for such issues rarely lies with just one person.

Sufficient data has been gathered to indicate that blockers such as unsupportive  management, senior sponsorship or low  resource availability are as much to blame for project failure as ineffective stakeholder management or poor communication.

Capture  all decisions

The only way to protect yourself is to ensure that you capture all decisions made in the project. In most cases  many of these decisions  will have been made by people above you. While you can influence decisions made by people under you. Get into the  habit  of building a dashboard early in the project and updating it each week with actuals.  Also consider using a  standard repeatable technique to analyse the health of your project.

Constrained resources

If you are in a project where resources are constrained, clearly outline the resources that you require to deliver the project in terms of time, scope, budget, risk  and  quality. If resources are pulled from your project, clearly articulate the affect of that in delivery terms and measure that to time delayed or cost added.

Risk and issues register

Operate  a strong risk and issue register,  ensure  it is both visible  and assessable so  your team can  actively participate in updating it.

Stop  the project

Always remember, cancelling the project is not always a failure. There can be many reasons why the project may no longer be desirable now. If you have done your job well, you can be really successful by ensuring a project does not continue to meander along, wasting time and money when there is no possibility of completing the project.

Organisational change management

Unfortunately, the same can’t be said when there are organisation change management issues.   While there are a  few project managers who feel their jurisdiction ends at the triple constraint, most now  understand the need to achieve the expected benefits from their projects.

So when is it fair to blame a project manager for poor implementation of a  project’s deliverables,  this is assuming that they were employed at the beginning of the project?

  1. If they didn’t perform good  stakeholder analysis during the project initiation stage as well as at regular intervals.
  2. If they turned a blind eye and deaf ear to factors that could impact value achievement
  3. If they didn’t insist on a clear communication strategy and progressive information sharing with relevant  stakeholder groups.
  4. If they didn’t engage influencers from key stakeholder groups throughout the project lifecycle.
  5. If the organisation management deliverables were not built into the project’s scope definition and work breakdown structure.

Assuming the project manager was appointed at the start of the project and had undertaken  all of the above, what are invalid reasons to blame the project manager  if the project failed?

  1. A lack of timely resource availability or commitment by the organisation
  2. Directives to the project manager to not engage certain stakeholder communities
  3. Ignorance by senior sponsors to management risks raised by the project team
  4. A management decision  that is too bitter a pill to swallow in spite of how much it has been sugar coated

Have any comments or stories that could help to expand this article?

43 Great Quotes To Inspire You To Be a Better Christian Leader

Anyone who has responsibility for the work of others understands the unique challenges that come with managing people.

Over the years, various thought leaders have come up with pearls of wisdom in the form of quotations that when given some thought, have a lot to teach us.  Sometimes a simple quote is just the thing to lift our spirits, to make us smile or to give us the energy to keep going when we’re feeling low.

Here are 43 such quotes to make us better Christian leaders.

  1. “The Christian leader of the future is called to be completely irrelevant and to stand in this world with nothing to offer but his or her own vulnerable self.” –  Unknown
  2. “In most cases being a good boss means hiring talented people and then getting out of their way.” –  Unknown
  3. “The good news is, God has provided us with a LifeBook to help us – the Bible.” –  Unknown
  4. “Encouragement is the oxygen of the soul.” –  John Maxwell
  5. “There’s only two things you can start without a plan: a riot and a family, for everything else you need a plan.” –  Unknown
  6. “Rejection is an opportunity for your selection.” –  Unknown
  7. “People don’t care how much you know until they know how much you care.” –  John Maxwell
  8. “Leadership is getting people to work for you when they are not obligated.” –  Fred Price
  9. “Running a project without a work breakdown structure is like going to a strange land without a roadmap” – J Phillips
  10. “You don’t have to hold a position in order to be a leader.” –  Henry Ford”
  11. “Have a good plan, Execute it violently, Do it today” – General Douglas McArthur
  12. “The single biggest problem in communication is the illusion that is has taken place.” –  Unknown
  13. “To improve is to change; to be perfect is to change often.”  –  Winston Churchill
  14. “A project without a critical path is like a ship without a rudder.” – D. Meyer
  15. “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” – John Quincy Adams
  16. “What’s measured improves.” –  Unknown
  17. “A goal without a plan is just a wish.” –  Antoine de Saint Exupry 1900-1944, French writer and aviator
  18. “If it is not documented, it doesn’t exist. As long as information is retained in someone’s head, it is vulnerable to loss.” –  Unknown
  19. “It must be considered that there is nothing more difficult to carry out nor more doubtful of success nor more dangerous to handle than to initiate a new order of things.”  –  Machiavelli 1446-1507, Italian statesman and philosopher
  20.  “No one can whistle a symphony. It takes a whole orchestra.” –  Unknown
  21. “Luck is for the ill-prepared.” –  Unknown
  22. “Tell me and I’ll forget, show me and I may remember, involve me and I’ll understand.”  –  Chinese Proverb
  23. “Of all the things I’ve done, the most vital is  coordinating the talents  of those who work for us and pointing them towards a certain goal.” –Unknown
  24. “PMs are the most creative pros in the world; we have to figure out everything that could go wrong before it does.” – Fredrik Haren
  25. “Why do so many professionals say they are project managing when what they are actually doing is firefighting?” –Unknown
  26. “The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.”  –Unknown
  27. “Ensure your documentation is short and sharp and make much more use of people-to-people communication.” –Unknown
  28. “Quality means doing it right when no one is looking.” –  Henry Ford
  29. “Leadership offers an opportunity to make a difference in someone’s life, no matter what the project.” –  Bill Owens
  30. “Leaders must be close enough to relate to others, but far enough ahead to motivate them.” –  John C. Maxwell
  31. “Leaders have two characteristics: first they are going somewhere, and second they are able to persuade other people to go with them.” –  John Maxwell
  32. “The key to successful leadership today is influence, not authority.” – Kenneth Blanchard
  33. “The manager asks how and when; the leader asks what and why.” – Warren Bennis
  34. “The best example of leadership is leadership by example.” –  Jerry McClain
  35. If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” –  John Quincy Adams
  36. “The authority by which the Christian leader leads is not power but love, not force but example, not coercion but reasoned persuasion. Leaders have power, but power is safe only in the hands of those who humble themselves to serve.” –  John Stott
  37. “We can be tired, weary and emotionally distraught, but after spending time alone with God, we find that He injects into our bodies energy, power and strength.” –  Charles F. Stanley
  38. “Jesus said, “For even the Son of Man came not to be served but to serve others and to give his life as a ransom for many.” –  Mark 10:45
  39. “We are all faced with a series of great opportunities brilliantly disguised as impossible situations.” –Unknown
  40. “Be faithful in small things because it is in them that your strength lies.” –  Mother Teresa
  41. “The greater your knowledge of the goodness and grace of God on your life, the more likely you are to praise Him in the storm.” –  Matt Chandler
  42. “Continuous effort  – not strength or intelligence — is the key to unlocking our potential” –  Winston Churchill
  43. “God is most glorified in us when we are most satisfied in Him.” –  John Piper

If you know a great quote or scripture that will inspire others to lead their churches better, please feel free to share it in the comments below.

 

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