5 Indicators You’ve Hired the Right Project Manager

5 Indicators You've Hired the Right Project Manager

The importance of hiring the right project manager cannot be overstated enough. Whenever senior managers are asked  to identify outstanding project managers, they almost always have a hard time doing so. What’s most concerning about this is that almost £2 trillion pounds  are spent on these projects across the globe, according to Gartner.

There is no doubt that it takes a lot of time and effort to become an outstanding project manager. This isn’t a job  for the faint hearted.

A great project manager has leadership traits that should be easily recognised in all   steps of the hiring process.

Things like psychometric testing and method certificates can only provide so much information on potential employees. To find  the best candidates for your position you need to  ask them real questions about their experience, such as how they dealt with and recovered from a failure; what methodologies they use to manage projects and deal with sponsors; or their creative process when coming up with original ideas for strong team building. An awesome project manager is able to answer these questions easily.

Successful project managers should have experience in dealing with both failures and successes to gain the skills they need to build a strong team that delivers results consistently.

Here are five strong indicators that the person you have hired as a project manager is likely to be successful in their new role:

You Can Catch More Flies with Honey than with Vinegar

1. People like them!

Project managers who are difficult to get along with or have unlikeable personalities are not likely to be great motivators. Awesome project managers aren’t afraid to listen to the ideas and feedback of their team members for the best overall results.

They should be friendly and have respect for everyone they are working with at all times.

2. They don’t blame others nor take credit for successes.

It can be hard not to get involved in the “blame game” when something doesn’t go exactly as planned. It can be equally as challenging to not “glory grab” when a project goes off brilliantly and without a hitch.

A strong project manager will shield their team when criticism is raining down by passing the message down in a constructive way, so it can be addressed and fixed promptly. In the event of a project success, great project managers make sure the people who were key to the assignment are rewarded for their work. When they speak of a successful project, they highlight the strength of their team and not just themselves.

3. They involve the entire team in planning.

A great plan is usually always the result of a “mastermind”, or the combined effort of one or more people working towards a common goal. Strong project managers encourage everyone on the team to contribute their thoughts and feedback in the planning process. While not everyone will be actively contributing to the campaign design, they listen to the opinions and ideas of people who the project will affect, such as the CEO, and the marketing department.

A strong project manager should foster a productive, creative and enjoyable work environment. By doing so, they maximise the time they work with their team so they deliver a great end product.

4. They’re serious team builders.

A great project manager understands that a major key to their project success is the team that stands behind it. Successful project managers take the time to select from the talent that is best suited for the job they need to complete. Instead of settling for just anyone who can join the team because they’re free, a skilled project manager is willing to do what it takes to onboard and recruit the people they think will bring the most to the table.

5. They’re strong managers.

A strong manager knows how to take the lead. They understand what it takes to lead their team. They know how to motivate those working with them. They realize that they are a part of something greater. They’re not afraid to take responsibility for all aspects of the project, regardless of whether it’s failure or success.

As a project director  or hiring manager, it can be a challenge to find a powerful project manager, but once you connect with the right person, you’ll know it almost instantly. A strong project manager absolutely loves what they do and they’re not afraid to tell you about how excited they are about their past, present and future endeavours.

They strive to be the best leaders and always respect the ideas and positions of others who present them with questions that need solutions. They go the extra mile to make sure that all details of their projects are addressed and fine tuned. They speak positively of their peers, their team and anyone else who is involved in the project.

What are your thoughts on what makes a project manager shine? What do you think makes the cut between being an average project manager and an awesome project manager? We  invite you to share your thoughts and experience.

The Hard Side of Change Management

Change management is an approach to transition individuals, teams, and organisations to a desired future state. For over three decades, academics, managers, and consultants, realising that transforming organisations is difficult, have avoided  the subject.

My Way or the Highway

Major organisational change is profoundly difficult because the structure, culture, and routines of companies  often reflect’s persistent and difficult-to-remove ways of working, which are resistant to radical change even as the environment of  organisations change.

What started out as a financial buzzword in the early nineties  has become fundamental business practice, with executives recognising the need to keep abreast  with the competition in a rapidly developing corporate new world.

Navigating  change

Globalisation and the constant innovation of technology result in a constantly evolving business environment. There is an ever-increasing need for Change Management Lead’s / Senior Managers who can help organisations successfully navigate change in today’s business environments. The focus of this movement to date has been on how to  partner with organisations to define education, training and communication platforms that help to support the change initiatives and concerns of company employees. The critical aspect is a company’s ability to win the buy-in of their organisation’s employees on the change initiative.

While a project team is important for success, a senior level advisor is invaluable and can work  with an organisations  leadership team to avoid common pitfalls that change management projects often fall into. There are four key areas where an Advisor should act as this resource as follows:

1. Defining A  Strategy  

Executives should start by asking themselves  what exactly needs  changing and why? Organisational change directly affects all departments from entry level employees to senior management and  must be aligned to a  companies  strategy. Too many programs are heavy on the jargon and light on the substance.  Executives are often sold on an idea only to realise as the change initiative begins that they need a different outcome, tool or process to be successful.

In this situation the strategy for change needs to be re-aligned with the organisation and its goals.

An outside senior advisor with a unique perspective of the organisation will  play an important role in helping an executive to explore and shape the strategy they are defining and highlight whether it will truly create the outcomes they desire. This upfront partnership can save money  on the back end of a project, by avoiding costly re-scoping of initiatives.This relationship  between senior advisor and executive should therefore begin as early as possible in the process.

2. Coalition Building

Its important to give  people multiple opportunities to share concerns, ask questions, and offer ideas  and to make following up with answers and updates a top priority.  Executives must reach out across their functional work streams to build a large cohesive team to support the project once the correct strategy has been set and the urgency for the project has been established. A good senior advisor will be able to guide an executive though these interactions.

As a senior change management professional, it is important that you help leaders of the organisation craft the correct message. While leaders often know what it is they want and see the urgency for themselves, the outside view that a coach provides can support the development of a team around the initiative and  help to navigate the strategic and political interests in linking the change to the interest of multiple team members.

The more people are involved in the process, the fewer will  be acting as internal saboteurs.

Communication Is Key to Successful Change Management

3. Communication

Don’t confuse process visioning, planning and endless powerpoint presentations with communication.  

Change is uncomfortable, and adapting to change is messy. A  Gantt chart can not capture  the  hard side of  change management. Why? Because tasks are easy to list, but behaviour and long-held habits are not easy to change. Gather outside information, solicit perspectives, and adapt the approaches for your organisation and group.

The importance of communication within an organisation around the change cannot be underestimated.     Executives often fall short on communication in two main  areas, not communicating the right message and not communicating it frequently enough across an  organisation. It is often thought that everyone else in the organisation is on board and understands the change, however, the  reality for an executive  is not the reality for another worker who may have lost a job because of a well intended change initiative.  A senior advisor can apply consistent pressure to the leader of the change around the need for communication and its messaging.

Quantity Is Fine, but Quality and Consistency Are Crucial

4. Share  Relevant  Information Quickly

Most CEOs and managers are quoted as saying, “You can’t communicate too much,” Part of the communication will be the support the urgency in messaging.     “My way or the highway”  is often used, but is not an effective communication strategy.     Senior Advisors can work with executives to tailor their message to each area of the organisation in order to define content that is important to them.

A study by  Towers Watson  shows that “only two-thirds (68%) of senior managers say they are getting the message about the reasons behind major organisational decisions. Below the senior management level, the message dwindles further  to  (53%) of middle managers and 40% of first-line supervisors understanding  reasons behind major organisational  change.

The forwarding and cascading of information does not work as  consistent communication around the change will be necessary at all levels of the organisation using a variety of communication pathways and vehicles.  As a trusted advisor it is important to encourage executives to lead by example in both their messaging and communication of the change  agenda.

Only 25% of Change Management Initiatives Are Successful over the Long Term

Maintaining The Change

Many leaders and managers underestimate the length of time required by a change cycle. It is paramount  that as the  change effort reaches its completion that  leaders of the change recognise that the process does not end there.   The role of a Senior Advisor will be to guide them to the idea that work must be undertaken  to maintain the change over time. Maintaining change does not mean that an executive must own the initiative  forever, just that they take the necessary steps to ensure that change has a lasting impact by integrating the change into the corporate culture and measuring the benefits  and highlighting areas for future improvements.

The outside unbiased view is  that a Change Management Lead is crucial to the success of a change management program.

This article  provides food for thought rather than counsel specifically designed to meet the needs of your organisation or situation.  Please use it mindfully.

 

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