Tag: Change

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7 Secret Things You Didn’t Know About Successful Procurement Teams

Some senior members of staff see procurement expenses as a necessary evil and overlook any efficiency improvement methods for this sector. This is not an uncommon way of thinking, as procurement and the supply chain is a massive part of any company’s costs and can total up to 70% of an organisation’s total spend.

These managers are missing out on effective changes that can shift procurement to a significant supplier of growth and profit for any business.

Follow these 7 steps to improve your procurement team.

1.         Embrace Change

It’s so important for procurement managers to embrace and invest in technology changes currently taking place in the industry.

Managers should hold a full assessment of deficiencies in their processors and search for technology that meets the needs of the business, rather than fitting the business around new technology. For example, if you are having trouble with historic and retrospective analysis, invest in predictive analytics.

2.         Consider Outsourcing

Outsourcing may not be an avenue you have ever considered in regards to procurement, even though it happens all the time with HR and IT departments. Even so, many procurement managers are still apprehensive to apply it to their supply chain.

Outsourcing certain aspects of procurement can be a way of improving existing systems and processors rather than a cost reduction measure. It can also allow your business to access highly skilled procurement experts when it would be counter-productive to hire someone internally. These individuals are often very focused on delivering results, and if you plan outsourcing correctly, the increase in productivity will outweigh the costs of outsourcing.

If a procurement manager feels like there are areas in the business where costs can be cut, it might be worth bringing in a consultant. There are also outsourcing services that offer expert domain knowledge and vendor contact opportunities.

3.     Ensure Your Supply Chain Is Properly Staffed

The efficiency of a supply chain is very much dependent on the quality of its staff. As a procurement manager, it’s important to ensure that the supply chain is staffed with highly skilled individuals, and that these staff have regular access to education and training.

Procurement professionals will be tasked with a wide variety of roles, including:

  • Planning delivery timetables
  • Ensuring stores have enough stock
  • Overseeing the arrival of shipments

When hiring employees, it’s important to ensure they have skills such as communication, attention to detail and teamwork. They must also be willing to learn and improve throughout their career.

4.     Create Risk Management Policies

One of the key ways of making a procurement team more efficient is to prepare for the unexpected. Procurement managers should establish proper levels of control to manage risk and ensure that all these policies are periodically reviewed. These risk management fail safes should include:

  • The financial impact a risk might have
  • The likelihood to the risk occurring
  • A priority list for managing risks

All staff members should be aware of these risks, and the processes in place if the risks occur.   For example, if a major supplier goes out of business, your staff should be aware that there is a process for contacting secondary suppliers so you are never left without stock.

5.     Establish Relationships with Key Suppliers

Staff who deal with suppliers on a daily basis need to have brilliant relationship building skills. Procurement employees need to work closely with suppliers to try and keep communication consistent and amicable, even if issues arise at either end.

Suppliers can help procurement teams reach their performance goals, and they are often very knowledgeable, with expertise to share about their products. Procurement teams can learn a lot from them, like the audience, seasonality and key selling points of products; it’s worth working on these relationships.

6.     Stick to Ambitious but Manageable Targets

If a team has a tough but not unattainable goal to work towards they can prioritise, measure and focus on their tasks with a clear end in mind. This helps staff members feel more motivated and gives meaning to their work.

There will also be a sense of achievement when the targets are met, bringing your team closer together and improving teamwork.

7. Efficiency Is Attainable

The creation of a brilliant supply chain depends on your company’s understanding of procurement, along with the procurement team’s estimation of the total costs associated with each supplier and their contacts.

With help from technology, outsourcing, a great team and strong relationship building skills, your procurement team should improve its efficiency and business impact.

 

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If You Want to Make Enemies, Try to Change Something: 17 Inspiring Change Quotes to Live By

"God supplies everything you need for successful change, and when you make changes with his help, it says changed." - Unknown
If you want to make enemies, try to change something.  Change, no matter what scale it is on, can be a source of stress and anxiety for many. However, it’s common for change management practitioners to view resistance to change as an irrational barrier to progress. Another school of thought is that resistance to change is a social process that can strengthen changes and help to eliminate undesirable change.
The fact remains that change is necessary in all organizations. But, it is the way change is initiated which can so greatly vary. It can be forced upon companies by outside forces or just come from a realization that the company may be falling behind the times. In this way, change management might be quite beneficial to an organization. Organizations that have learned how to transform themselves through effective leadership and strategic control are more likely to survive and prosper. The dilemma is that most people hate change and love it at the same time and what they really want is for things to remain the same but get better.
The good news is that God has a plan for your life to prosper.    If we trust in God and allow the change to grow us to become more like Jesus Christ in how we respond and act, then we are promised that all things will work together for good for those who love Him and keep His commandments!
The following thought-provoking quotes relate to change management including resistance to change, acceptance and change strategy.
  1. “One of the reasons so many celebrities keep going in and out of rehab is that they leave out the critical element to lasting change: God.” – Unknown
  2. “There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success than to take the lead in the introduction of a new order of things.” — Niccolo Machiavelli
  3. “Change has its enemies.” — Robert Kennedy
  4. “He who rejects change is the architect of decay.” — Harold Wilson
  5. “Change is not made without inconvenience, even from worse to better.” — Samuel Johnson
  6. “The world hates change, yet it is the only thing that has brought progress.” — Charles Kettering
  7. “God supplies everything you need for successful change, and when you make changes with his help, it says changed.” – Unknown
  8. “It is always easier to talk about change than to make it.” — Alvin Toffler
  9. “It must be considered that there is nothing more difficult to carry out nor more doubtful of success nor more dangerous to handle than to initiate a new order of things.” — Machiavelli
  10. “The path of least resistance is the path of the loser.” — H. G. Wells
  11. “When you feel weak in the face of change, God is omnipotent, or all-powerful. “If God is for us, who can be against us?” the Bible says. (Romans 8:31, NIV) Knowing the invincible God is on your side gives you tremendous confidence.” – Unknown
  12. “Paralyze resistance with persistence.” — Woody Hayes
  13. “Culture does not change because we desire to change it. Culture changes when the organization is transformed – the culture reflects the realities of people working together every day.” — Frances Hesselbein
  14. “The greatest danger in times of turbulence is not the turbulence – it is to act with yesterday’s logic – Peter Drucker
  15. “The rate of change is not going to slow down anytime soon. If anything, competition in most industries will probably speed up even more in the next few decades.” — John P. Kotter
  16. “Your success in life isn’t based on your ability to simply change. It is based on your ability to change faster than your competition, customers, and business.” — Mark Sanborn
  17. “If you want to make enemies, try to change something.” — Woodrow Wilson

Don’t make change harder than it has to be. Do it the right way. Ask God for help.

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How Technology Has Changed Procurement in the Last 10 Years

How technology has changed procurement in the last 10 years

Over the past decade business procurement has experienced rapid technological upheaval that, in the main, has made life easier for everyone involved.

The first ever Global Procurement Technology Summit was held in March 2016. It shows the emphasis procurement is now putting on understanding and utilising new technologies, and that it’s clearly a huge talking point for professionals across the world.

Looking in greater detail: which technology has been responsible and what has the effect been on procurement and buying professionals?

1. More informed decisions are being made

The digitalisation of procurement processes and integration of data-sharing across buyer behaviour, ratings and history of purchases over extended periods of time, has made for smarter and more informed decisions.

Despite the greater insight into decision-making, a study of US procurement professionals still revealed accurate forecasting to be the biggest challenge, something that’s possibly down to the rise in budget responsibilities over the last ten years.

The Coupa ‘Top 5: Constants and Change in Cloud Procurement’ report revealed that in 2003, budgets were reported as an average of $31m, compared to $100m in 2013.

2. Response times have drastically reduced

Procurement solutions are now quicker and easier than ever thanks to new marketplace technologies.

Buyers can take advantage of online purchasing possibilities, using websites like Amazon to source, purchase and arrange delivery of items.

The speed of procurement reflects the new speed in which consumerism moves ’’ the integration of digital mediums with online shopping has made the process of deliberation through to transaction much easier, a trend which has been reflected in the world of procurement.

3. Integration has brought its own problems

Technological integration has created many positives for procurement, but it’s also created challenges.

Millennials will make up 40% of the workforce by 2020, which is great for improving current procurement solutions as younger generations have higher expectations for technology and are early adapters.

However, the average age of procurement professionals in the UK is currently 44 – much older than the next generation of workers, who fully understand the capabilities of technology, and who will be easier to train and able to work with increased speed and accuracy.

The gap will close in the coming years, but procurement faces a struggle as older workers need to ensure their skills are relevant to the changing world around them.

Additionally, Hays’ ‘Procurement Salary Guide’ revealed that demand for procurement professionals has increased at all levels within the public sector, pushing salaries up. This demand is the result of a squeeze on public finances and attempts to cut costs following the slowdown in the economy.

4, Technology and the future of procurement

To conclude, technology is clearly a powerful enabler that’s here to stay. Plenty of companies are now seeing the importance of procurement technology as a means to improve their bottom lines, which was reflected in the inaugural Global Procurement Technology Summit earlier this year.

Integration of contract management, risk management and supplier lifecycle systems through investment in improved systems with added capabilities, has ensured more accurate sourcing is possible and due to the skills involved in running these systems, has driven salaries up.

Sophia Chapman is a guest contributor from Portfolio Procurement, expert recruiters in the compensation, benefit and reward sector.

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How to Cope with a Mis-Sold Job

How to cope with a mis-sold job

Everyone knows a story about a smart and talented professional  who has lost his or her passion for a role, who no longer looks forward to going to the office yet remains stuck without a visible way out.  Getting on the career ladder is a great thing, you start off at the bottom and work your way up, but sometimes you can get stuck and do not even realize it.

“One in Five Employees Claim They Were Mis-sold Opportunities When They Joined Their Organisation – Kelly Global Workforce Index (Kgwi).”

Commenting on the findings,  Debbie Pettingill, Director, Kelly Services UK and Ireland said

“Employee retention will become an increasing challenge for employers as we move out of the recession. As we move into a more candidate driven market, this trend is likely to accelerate. Our findings indicate that this problem is being exacerbated by the misrepresentation of job role or company culture at the interview stage, leading to the dissatisfaction of new hires.”

Most of us know what we are trying to escape a “mis-sold” job  resulting in a  narrowly defined career, inauthentic or unstimulating work, numbing corporate politics, and  perhaps  blackmail including direct  threats of being used as a scapegoat. A job where you are both overlooked and underappreciated.  One may ring true for some of you.

“Fewer than Half of Uk Employees Are Happy with the Way Their Careers Are Progressing According to New British Research.”

Why Would A  Company or Person Block Your Move?

Well, this could be because of his or her personal insecurity  i.e. as the team works well, why rock the boat? Comfort zone: sometimes the team gets too comfortable? Golden child syndrome: you’re working your butt off and your sponsor or other senior  is reaping the recognition from your amazing deliverables?

Working a job you don’t like can leave you feeling stuck, forgotten by God, and asking yourself questions like:

Why hasn’t God opened another door for me yet?  

Why is God not moving?  

Why would God leave me here in this job I hate?

But the truth is God has not left you. He’s not holding back on you. When you feel God is silent, that’s exactly when He’s moving!  Your situation does not change God. He still loves you and is with you no matter what.

Instead of looking at our situation from a perspective of fear and worry, we need to look at it through faith and hope.

What Can You Do About it?

Don’t fret, you can handover your work or completely leave the organisation and still stay sane. You might worry that announcing your intentions will cause your company grief, but ultimately you have to do what’s best for you no matter what!

Think and pray long and hard about how you’re going to drop this bombshell  as you  will need  to give notice. A  sound method is required to overcome the assault and possible backlash – including of course more prayer and fasting.

So how are you going to approach it? What’s your reasoning going to be?  How are you going to get them to understand exactly why you’re doing this?  What do you need to do in order to prepare for the big day?

Easy, you’re going to read this guide.

Strategy 1 – Remote Working Arrangement

This could  be a great approach if 80% of your  work can be  undertaken  remotely. However, while there is a very logical argument to be made in favor of working from home, many people equate remote work to a lack of productivity and laziness. These people do not realize that the switch from an office to working from home can actually lead to significant increases in productivity.

Strategy 2 – What’s in It for Me?

What’s in it for me?   That question sounds a little selfish, doesn’t it?  Maybe you  aren’t being compensated fairly, or you’re not happy with the effort vs return.  When you know your client and team needs you and you’re willing to stay for a price, don’t mess around.  Give them the real number or offer that will make it worth your while to stick it out for awhile.

Strategy 3  –  The Budget Cut

The re-structuring.  The downsizing.  The dreaded budget cut.  Whatever name you want to give it, this  can be terrifying  for a lot of professionals.  However,  if you’re  already thinking about leaving, so maybe it doesn’t have to be such a scary thing.  In fact, maybe it can be  extremely  positive for both  parties.

Strategy 4  –  The Ease Out

Still feeling weary  about leaving the organization.  Propose easing yourself out of the post.  Pick a time frame, maybe four weeks or so, and come up with a plan for slowly taking yourself out of the position.  This also allows you some time to slowly ramp down your time commitment.

Strategy 5 –  Burning Bridges in the Industry  

“Sometimes it’s about networking and being nice to people and not burning any bridges – but remembering to draw line where you must.”

There’s no harm in an early exit from a job you never plan to mention again or an interim role where you have clearly agreed on a start and finish date.  But if your manager is well connected to your industry you should try to leave on a good note.  Why? Because it’s a small world and the next hiring manager may put in a call to his or her former colleague  (a.k.a., your new manager) to get the unofficial scoop.  It happens, so if you’re going to leave anyway then try to fulfill your end of the deal.

Strategy 6  – Get Moving Fast

Imagine, for example, that you were hired to help the company manage multiple programmes and projects  across the globe, but a recent change in leadership means all efforts moving forward will be focused locally.

If you’re spending your days just trying to find ways to be productive or are undertaking a role you never signed up for, you have every right to pursue new opportunities. Of course, the first course of action should normally be to  discuss this with your manager to see if there are other roles you can take on. But if you know that this isn’t going to happen in the new world, get moving fast.

Strategy 7  – Your Dream Job Awaits

“When you’re being interviewed, always treat the interview as a 50-50 thing,” says Andy Dallas, a director at Robert Half International, recruitment consultants. “Ask what you can expect to be doing in your first week, month and three months. Ask what a successful year looks like.”

Dream jobs don’t come every day. So, if you have a chance at yours, take it quickly  and congratulate yourself for being strong enough to leave when you were unhappy.

Strategy 8 – Remeber to Be Patient  

We will not always be in a job we desire. Maybe you are fresh out of school and are working a job that has nothing to do with the degree you just earned. Maybe you are in a situation where you are working at a job where you are overqualified, overworked, and fed up. Maybe, for the most part, you love your job but get discouraged by the mundane tasks that take up time from doing the aspects of your job you love most.    

“Humble yourselves before the Lord, and he will exalt you.” – James 4:10 NIV

Here’s the thing: God will still use this season to grow, develop, and prepare you. Any season that humbles us is preparing us for what God has next.

Any thoughts to share?

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Fighting Gender Discrimination in The High-Tech World

New research suggests that tech-savvy women might face gender discrimination in jobs at high-tech firms, partly due to mismanaged projects.

It shows gender discrimination is still as prevalent in the UK as it was 20 years ago, and comes as International Women’s Day will be celebrated this week on March 8, for the 103rd year.

The book “The Recruitment, Retention and Advancement of Technical Women: Breaking Barriers to Cultural Change in Corporations” by the Anita Borg Institute for Women and Technology, a Palo Alto-based nonprofit organization focusing on the role of women at high-tech firms.

“More than a Quarter of Women Have Experienced Some Form of Gender Discrimination in the Workplace, a New Study Shows.”

Tech firms typically rely on a “hero mindset” to save poorly organised runaway coding projects.  As a result, employees with family responsibilities (generally considered to be women) are left out, the report said.

The Research Also Suggests out of 1,500 Office Workers in the Uk, 26% of Women Felt That Having Children Held Them Back in Their Career

The research also suggests that there is evidence of bias against women in recruitment and job assignment in places where high-tech corporate cultures thrive on this “hero mindset” that “rewards a ‘last minute’ crunch where 24/7 work becomes necessary to ‘save’ a project.” However, these environments fail to acknowledge family responsibilities and flexibility needs, the report said.

This fly-by-the-seat-of-your-pants workday culture represents a pattern that’s grown mainly because an organization poorly defines project management and requirements.

For example, Silicon Valley’s sometimes frantic fire-fighting pace and in-your-face communication style produces many technical cultures that often “leave women feeling isolated and crushed,” notes the report.

The study also reflects what 59 senior business and tech managers — both men and women from companies like Cisco, Facebook, Goldman Sachs, Google, HP, IBM, Intel, Microsoft and Symantec — shared during a closed forum  organized by the Anita Borg Institute. According to the report, it’s common in the high-tech world to find the modern equivalent of the “good old boys network” that tends to hire “people who are like them.”

Technical women these days are “still a rarity,” said Dr. Carolyn Simard, author of the report. She added that in the United States, women earn just 18 percent of computer science degrees in college. That figure is sharply down from the 37 percent observed in 1985. Yet technical demand is still expected to grow as much as 32 percent by 2018.

The Institute published a second report titled “Senior Technical Women: A Profile of Success,” which surveyed approximately 1,800 participants from seven unidentified high-tech firms in Silicon Valley.

It found that women now hold about four percent of the senior-level technical positions at high-tech firms and an estimated one-quarter of all tech jobs. On higher levels, women are more likely to end up in a managerial position compared to men (36.9 percent of women compared to 19 percent of men), who are more likely to hold “individual contributor positions” in technical coding jobs.

The second study also found that men and women in technical jobs value most of the same attributes for success, such as being analytical, questioning, risk-taking, collaborative, entrepreneurial, assertive, working long hours and being sociable.

Far more often than men, women generally have “primary responsibility for the household,” the study showed. However, senior-level tech women are much more likely to have a partner who holds primary responsibility for the household and children (23.5 percent of partnered senior women) compared to entry or mid-level women (13.4 percent). Senior-level tech women are also more likely than their male counterparts to forego a partner and children because they believe they might hinder their careers.

To improve work-life balance and stop any perceived gender bias against women in the high-tech world, the Anita Borg Institute is pushing a few ideas that will generate debate and controversy.

“The Equality Act 2010 Makes It Unlawful for an Employer to Discriminate Against Employees Because of Their Gender.”

One recommendation suggests that because there is evidence that women are eliminated in the hiring process at the resume review level, companies might consider “that all women candidates should at least get an interview.”

With backing from firms like HP, Google, Facebook, Intel and Intuit, the Anita Borg Institute even suggested that it might be possible to create a software tool designed to weed out any unconscious bias against hiring or promoting women in the tech world.

This “software tool for detecting bias” was proposed at the Institute’s forum. It can use language recognition to zero in on everything from performance evaluations to letters of recommendation that exhibit gender bias. An online tool like this can be found at Harvard’s Project Implicit.

“We envision building on such research to create a system where specific language can be fed and analyzed for the existence of bias,” the report said. “Using machine learning and text analysis methods would help organizations and individuals address the existence of bias before the damaging language is formally used in recommendations or evaluations.”

Additionally, the software would be a “high-impact diagnostic tool for calibrating organizations with regard to hiring and promotion decisions.”

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35 Powerful Quotes That Will Inspire You to Be Successful

Being a both a Christian and a leader can be an emotional ride, with ups, downs, joy, and disappointment. Words have power and these inspiring and motivating quotes are guaranteed to challenge the way you think and perhaps even change the way you live.

We  hope they resonate with you as much as they have with us.  Sometimes a little piece of advice or wisdom from a brilliant mind can help you motor through even the most difficult of times.

  1. I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. ’- Maya Angelou
  2. It’s not the load that breaks you down, it’s the way you carry it. ’- Lou Holtz
  3. What happened, happened, and it wouldn’t have happened any other way. Lewis Carroll
  4. Choose a job that you like, and you will never have to work a day in your life. ’- Confucius
  5. Fools give full vent to their rage, but the wise bring calm in the end. ’-  Proverbs 29:11
  6. Perfection is not attainable, but if we chase perfection we can catch excellence. —Vince Lombardi
  7. Whatever the mind can conceive and believe, the mind can achieve. ’- Napoleon Hill
  8. Keep away from people who try to belittle your ambitions. Small people always do that, but the really great make you feel that you, too, can become great. ’- Mark Twain
  9. The function of leadership is to produce more leaders, not more followers. ’- Ralph Nader
  10. As iron sharpens iron, so one person sharpens another. ’- Proverbs 27:17
  11. If you cannot do great things, do small things in a great way. ’- Napoleon Hill
  12. What is not started will never get finished. ’- Johann Wolfgang von Goethe
  13. When you cease to dream, you cease to live. ’- Malcolm Forbes
  14. Build your own dreams, or someone else will hire you to build theirs. ’- Farrah Gray
  15. Your most unhappy customers are your greatest source of learning. ’- Unknown
  16. Winners never quit, and quitters never win. ’- Vince Lombardi
  17. Your time is limited, so don’t waste it living someone else’s life. ’- Unknown
  18. Life is 10% what happens to me and 90% of how I react to it. —Charles Swindoll
  19. The price of success is hard work, dedication to the job at hand  and the determination that whether we win or lose, we have applied the best of ourselves to the task at hand. ’- Vince Lombardi
  20. Speak your mind, even if your voice shakes. ’- Maggie Kuhn
  21. It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently. ’- Warren Buffett
  22. Remember no one can make you feel inferior without your consent. —Eleanor Roosevelt
  23. When someone tells me “no,” it doesn’t mean I can’t do it, it simply means I can’t do it with them. ’- Karen E. Quinones Miller
  24. If you want to lift yourself up, lift up someone else. —Booker T. Washington
  25. You can’t build a reputation on what you are going to do. ’- Henry Ford
  26. A person who never made a mistake never tried anything new. ’- Unknown
  27. I am not a product of my circumstances. I am a product of my decisions. —Stephen Covey
  28. Logic will get you from A to B. Imagination will take you everywhere. ’- Unknown
  29. Remember that not getting what you want is sometimes a wonderful stroke of luck. ’- Unknown
  30. I can’t change the direction of the wind, but I can adjust my sails to always reach my destination. —Jimmy Dean
  31. If you’re offered a seat on a rocket ship, don’t ask what seat! Just get on. —Sheryl Sandberg. —  Proverbs 15:1
  32. A gentle answer turns away wrath, but a harsh word stirs up anger
  33. Everything you’ve ever wanted is on the other side of fear. —George Addair
  34. The most difficult thing is the decision to act, the rest is merely tenacity. —Amelia Earhart
  35. A good name is more desirable than great riches; to be esteemed is better than silver or gold. —  Proverbs 22:1

Bookmark this page and come back to it when you need some inspiration and motivation.

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66% of IT Projects Fail

Is Britain a nation of slient Christians?

Only one in three software projects will turn out to be successful. According to Standish Group’s 2015 Chaos report, 66% of technology projects (based on the analysis of 50,000 projects worldwide) end in partial or total failure. More surprisingly, these statistics have been the same for the last five years, the report shows. Furthermore, 17% of large IT projects go so badly that they can threaten the very existence of  a company.

On Average, Large It Projects Run 45% over Budget and 7% over Time, While Delivering 56% Less Value than Predicted

Despite such failures, huge sums continue to be invested in IT projects and written off. For example the cost of project failure across the European Union was ┚¬142 billion in 2004.

It Projects Always Come with an Element of Risk, but There Are Huge Gains to Be Had If We Can Just Avoid Some of the Factors That Contribute Frequently to Project Failure

What makes a IT project successful, though?

According to the Standish Group, a successful project is on time, on budget and has satisfactory results (value, user and sponsor satisfaction, and meets target requirements). Other measures of success are widely known and accepted as true such as getting requirements right, providing effective leadership, and having full support and engagement from sponsors and users. Without these, it’s unlikely that any project would succeed.

But there’s more to success than what is widely known and, apparently, rarely followed. To reduce the risk of failure for your tech project, here are  six key actions to take on the road to success.

1. Executive Vision and Involvement

Without a Executive Senior Sponsor Its Easy for Projects to Fail with the Organizational Resistance That Accompanies Large Change

Executive involvement is a primary variable in predicting the success of an IT project.   Having a leadership team aligned across an organization articulating the purpose, value, and rationale for a project goes a long way towards getting stakeholders and end-users pulling the proverbial rope in the same direction.

2. Have a clear view of scope and timetable

Oftentimes, a tech project flops because its developers fail to plan and rush forward with  an idea. However, some project  managers plan so meticulously that they end up falling behind and lose momentum. The best approach is somewhere in between.

Interviewing team members, documenting requirements, prioritizing what is “mission critical” versus “nice to have,” getting agreement across stakeholders can feel like a never-ending cycle.   As a result, requirement gathering has fallen out of fashion with many organizations  in the past few years.

However, the ideal starting point for a successful technology project is to have a set of fundamental requirements with sufficient detail to develop against.

Requirement Gathering Is Labour-intensive and Challenging but Remains the Roadmap and Measuring Stick for Software Projects

This approach allows you to maintain sight of the business benefits as well as engaging stakeholders and responding to their feedback.  In combination with a  clear business case, a  well-defined set of requirements also simplifies design and testing, two areas where projects tend to go  sideways.

Ensure that requirements for the project are clearly defined and agreed upon among stakeholders and that you have a way to track, measure, and manage changes in requirements as appropriate during the project.

3. Define how you will deliver

When it comes to delivering a major project, one size does not always fit all. All products are customizable to some degree, so what might have worked  in one company may not work in another company.

That being said, why reinvent the wheel if it’s already proven successful?  Sometimes it  can be more beneficial to  use an existing  off the shelf solution. Whichever direction you take,  choose the delivery mode that works best for your company.

4. Risk Identification and Management

Every project has risk and  there are many  factors out of your control. People leave the organization, for better or worse, leadership changes,   budgets get cut, however, many risks  to projects can be mitigated or even eliminated with some forethought and on-going management.    For example, do you have the resources you need to deliver the project (resource risk).   Are project goals clearly understood and requirements clearly defined (scope risk).   Do you have a realistic project plan and timeline (time risk).

Mitigating Risk Is a Combination of Science and Art, and Always a Balancing Process

5. Test your product again and again

A technology project is something that should overall support your business. It should not be something that dictates and forces you to  change your operations. If this is happening, you should shift gears and focus on tweaking the technology, rather than lowering expectations and adopting less ideal requirements.

Adequate testing is a must for any tech project. While some features may be fine with automated testing, the best approach is to have a dedicated testing team. Testing activities should mirror those with the development team throughout the project’s lifetime. With thorough testing, a project should deliver with less design flaws or missing requirements.

6. Prioritize simplicity and performance

Developers often leave the external look and feel of a product to the wayside thinking these things are not necessities for the consumer to enjoy. However, user experience is absolutely critical to the success of the project.

Developers must consider things like storage, network requirements, processing speeds and overall performance in order to satisfy the customer. If users are going to have to wait for an extended period to allow information to load, there must be a good reason for the wait, otherwise they won’t return for future products.

Simplification and Improved Efficiency Is What Adds Value

Ultimately, using the product should be a smooth and intuitive experience. Additionally, tools and alternative routes must be placed logically without being intrusive. The process can be complicated, but the finished product should emit simplicity. After all, that’s what makes companies like Apple so successful. Simplification and improved efficiency is what adds value.

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Yes, You Are Called to Be a Leader for Christ

Yes, You Are Called to Be a Leader for Christ

Times are changing, and so are the ways people work and collaborate.  The idea of being a leader can be daunting.

When you consider the word  “leader  who and what comes to mind, perhaps your Pastor?  The BBC show the Apprentice? Your manager? A colleague at work in another team perhaps  or  an individual  who literally has “Project Leader”  on a business card or email signature?

Well, it may not be part of your job title, and you may even struggle to find the words in your job description, nevertheless, the call to follow Christ is a call to leadership.

In the Oxford ditionary a project Is defined as “an individual or collaborative enterprise that is carefully planned to achieve a particular aim”

When you think “project”, you typically think about big things, such as:

  • Church building developments
  • Developing a new product
  • IT system integration
  • Writing a tender

But actually, many smaller activities  can also be classed as a project, such as:

  • Creating and delivering an internal training course at church
  • Creating and sending a church e-newsletter
  • Creating new  team processes

In fact, according to David Allen,  pioneer  of the productivity system Getting Things Done (GTD), a ‘project’ is  any multi-step action. In other words, creating a new ad campaign, outreach planning, feeding the poor initiative, even buying a new car or making a 3-course dinner for your significant others are  all different  types of daily projects  you manage.

What does this mean for people  not called project leaders?

Well, failing to realise this could mean that you are missing out on important lessons that the  people with the ‘project leader’ label on their business cards know only too well.

If  you  approach  your daily tasks  and projects with the mindset, “I can do this in a structured, organized way,” then the outcome will substantially improve. Additionally, it may seem glaringly obvious, but someone needs to own a project, and not  every church  organisation or team  has a certified project leader to call upon.

1.   Change your approach

“Stake Your Claim That This Is Now a Project You‘re Managing”

Professional project leaders have formal training on the best way on approaching a project and use methodologies which take time to master. However, this  just isn’t appropriate for people who are juggling the role of unofficial project leader alongside many other tasks.  

Simply changing your mindset can make a difference in how you approach the work.

2. Create an action plan

“Make a List of the Actions It Will Take to Get You to the End Goal”

It’s very easy to jump straight in and get moving on  a project. Spending time planning can seem like wasted time, but in fact, without good planning, you could be wasting your  time and energy on things that just aren’t needed. In other words, skipping the planning phase of a project is a sure-fire way of encountering problems  down the line. The basics of what you’ll need to establish include your project vision (or guiding light), what your project will deliver, the risks to the project as well as your budget, resources, and timescales  and don’t forget to pray before you start.  Prayer is the portal that brings the power of heaven down to earth. It is kryptonite to the Enemy and to all his ploys against you. Pray in the Spirit at all times and at every stage of the project.

3.  Set a realistic deadline

Without a Deadline Your Project Will Sit at the Bottom of Your To-do List and Will Go Nowhere

When it comes to assessing your timescales, you need to figure out what is realistically achievable, while not padding out your timelines too much.

4. Communicate regularly

Developing a Project in a Bubble Will Result in Problems Later On

Regular communication is vital.  Meetings, emails and even a quick trip to your colleague’s desk are all needed to make sure you have not missed anything important and  that  everyone in on the same page.

5. Faith is not a spectator sport.

The Opportunities are Endless and Harvest is Plentiful.

Finally, please remember aside from managing projects that faith is not a spectator sport. It’s easy to come to church to be entertained and not invest time in serving the church community. But Jesus isn’t here for our amusement. He didn’t die so we could experience cool sermons  alone. The Christians we remember throughout history were the men and women who did not wait on the sideline when there was work to be done.

There are many places to lead. The opportunities are endless and harvest is plentiful.

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Taking the Right Path to Good Agile Implementations

1) A Wise Man Said Only Fools Rush In

Companies that goes nuts for agile because they know they have to deliver faster and for less cost to keep up with competitors may be making a big mistake and face a collapse of their efforts.

If they focused first on a deep understanding of their business’ needs, they could more accurately decide if agile is a good fit. A better approach for you to take is analyse your current processes  to determine if agile methodologies actually support your goals and needs.

2) Educated Stakeholders Make Excellent Allies

Agile works from a focal point of improving quality delivery and frequency. It does not start with reducing time to market or cutting costs. Those benefits are a result of implementing agile methods over time, after the requisite investment of time and resources has been made.

3) Don’t Do the Project Without at Least One Committed Product “Owner”

A “product owner” is a the committed business leader who will make or break the project. This person will be expected to put at least half of their time into the project. They’ll also be responsible for getting all the decisions made through the right channels in a reasonable period of time. You must have a leader like this to succeed.

4) Gain Consensus on the Definition Of “Finished”

Everybody on-board needs to agree on what constitutes being finished with any stage of implementation. For some, it will mean that by the end of each and every iteration, the production-ready software will be available. This is not always possible, so get out ahead of a potential problem and gain consensus.

5) Build an Exceptional Cross-Functional Team

Cross-functionality is what separates the ineffective agile teams from the high-performance ones. Team members have to be proficient in performing any and all necessary tasks so that they’ll be able to always deliver what the customers need.

Team building requires that you identify the right parties and that you shape them into a functional team by making sure that they share your own true goal of always delivering massive value to product owners.

6) Make the Proper Investment in the Tools That Support Agile

The beginning stages of any agile project will involve you investing in the  of the robust frameworks, infrastructure, and process automation tools that fully support agility. This includes a wide range of solutions like continuous build servers, automation testing, video conferencing, interactive chat, and software frameworks. Don’t scrimp on other important details like the solution architecture, either.

7) Retrospectives Need to Be a Main Priority

Inspection and adapting are the keys to agile. Organisations using this methodology use a vehicle called “retrospectives” to ensure these tasks are being performed correctly. A proper retrospective should embrace the qualities of self-improvement and transparency. Any actions that are a result of the retrospective must be given the highest priority. This is especially true of estimations, which are crucial to achieving the kind of team velocity that keeps projects on track.

8) Start the Project with a Solution Architecture

Even though documentation is not always the most glamorous part of any project, you’ll be well served to make sure you understand that documentation is still important to a successful project. Using a solution architecture pays off because it serves a blueprint for the final project that will be delivered by the team. Team members need this document so they understand what will happen if they make changes. Members who are added to the project at later days will use the documentation as a reference point so they can be brought up to speed.

9) Embrace the Fact That Change Is Coming and Plan for It

You can’t make a change without a cost in agile. Change is something you always have to embrace philosophically, but be aware of the costs and the impacts to the project. When you are doing the estimation process, factor in potential changes when applicable.

10) You and Your External Partners Should Have an Agile Relationship

Agile is not always the best fit for traditional vendors. They prefer contracts that use fixed prices and fixed outcomes. When you switch to agile you’ll need to make a point out of understanding the ramifications the changes will have with your vendors. You and they may have to make some changes to keep the relationship running smooth.

Try to build a transparent relationship with all of your external vendors. Risk Reward contracts that employ clearly defined KPIs work amazingly well for agile organisations.

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Top 10 Project Management Myths Debunked

Since the dawn of time, mankind has used myths to make sense of the uncertainty that surrounds us.  In the early 1990s  a lot of  people believed that project management was the best kept secret in business.  However,  because project management was not  seen as a  prevailing profession at that time, it suffered from a lack of awareness  which was  in a sense, a double edged sword. Those who were knowledgeable in the practice of project management became extreamly valuable to organisations and pioneers for  the profession.

These early adopters were able to convince organisations that project management practitioners were needed.  Myths around project management began to form in the business community  and as the role of the  project manager was unclear, questions were raised as to what project management was  and what it could offer organisations.

The definition of the word myth is a “widely held, but false belief or idea.” Here, we’re going to examine 10 of the most pervasive PM myths that have emerged.

Myth #1 – Contingency pool is  redundant  

This is one of the most ‘mythical’ myths that has plagued the industry  for a long time. Coupled  with the tendency to presume that ‘real work’ is tantamount to implementation or building something concrete and you have the perfect recipe for project disaster.  The thought pattern behind this approach typically originates from budget constraints and/or having unrealistic expectations. As we all know, or should know, the unexpected happens quite regularly. An effective contingency plan is important as it aims to protect that which has value (e.g., data), prevent or minimise disruption (e.g., product lifecycle), and provide post-event feedback for analysis (e.g., how did we fare? did we allocate funds correctly?).

Myth #2 – Project Management software is too expensive

If your idea of project management software involves purchasing servers, and purchasing a software application from a major vendor for a small practice with 10  practitioners  then, yes, it  is too expensive. If, however, you have gone cloud and elected to use a powerful web-based project management solution (such as Smartsheet), then you are likely to save thousands of pounds while reaping the benefits of a pay-as-you-go price structure. The present, and future, lie in cloud solutions that provide equal, or superior, functionality at a fraction of the cost.

Myth #3 – Project Management methodologies will slow us down

Project  managers  have  a reputation of using  process-intensive  methodologies  that favour ideology over pragmatism. In some instances this may, indeed, be the case when  there is a mismatch between a specific project management approach and the organisation’s acutall needs (e.g., a process-driven method, such as PRINCE2, may not be appropriate for a slightly chaotic environment that favours an adaptive approach, such as Scrum). So, in sum, put down the paint roller (“Project Management isn’t for us!”) and take out your fine-bristled brush (“The Critical-Chain method may not be our cup of tea, but Agile on the other hand”¦”).

Myth #4 – Facts and figures are more important than feelings and perceptions

While facts are very important, projects are often derailed and sabotaged because of false perceptions.  The PM must pay attention to both fact and fiction to navigate through turbulent  organisational change.

Myth #5 – Project managers need to be detail oriented and not strategic in nature

While it is of the utmost importance for the project manager to understand how to read the details of the project, they must also understand how the project supports organisational objectives.  Having a strategic perspective adds great value to the skill-set of the project manager.

Myth #6  Rely on the experts in everything that you do

It is true, we do need to rely on the experts but our trust can not be a blind faith.  The job of the project managers in this area is twofold.  First we must extract information and second we must verify that the information is accurate.  A good example of this is asking a planner  to provide an estimate on the effort required to perform a task.  In some instances team members forget to include tasks which ultimately results in a faulty estimate.

Myth #7  All the battles have to be fought and won so that we can succeed

Project managers sometimes make the assumption that they need to stand firm to get the job done, however, coming to compromise  on a particular issue is often a better course of action  in order to  win the war.

Myth #8 Project Managers  can wear multiple hats  

Wearing different hats can be extremely confusing.  This is especially true if the project manager is asked to be a business analyst or technical expert on top of serving in their PM role.  They end up doing  both roles with mediocrity.  When we “wear two hats” we essentially tell ourselves that both hats fit on one head at the same time. However, what happens if the demands of two roles conflict  and what assurances do we have that we’re managing the inherent conflict of multiple roles  and the  risks the  roles introduce? Sadly, multiple roles become more common as we move up the management hierarchy in an organisation, and that’s exactly where potential conflicts of interest can do the most harm.

Myth #9  Once the risk register is created, it’s full speed ahead

Risk management provides a forward-looking radar. We can use it to scan the uncertain future to reveal things that could affect us, giving us sufficient time to prepare in advance. We can develop contingency plans even for so-called uncontrollable risks, and be ready to deal with likely threats or significant opportunities.  Too often, it’s not until a catastrophic event occurs and significantly impacts project progress that ongoing risk reviews are conducted.

Myth #10 Project managers can not be effective in their role unless they have specific technical expertise in the given field that the project falls  within

You don’t need to be an engineer to manage a construction project or a IT  technician to manage a software development project.  All you need is a  fundamental  understanding with strong PM skills to manage  the team.  Experience in the field helps but does not guarantee success.

Project management is challenging enough without the myths. The profession has come a long way since the 1990s and some of these myths are fading. However, we still see remnants of them in one form or another.  Great projects cut through false assumptions and confusion, allowing their teams to make smart decisions based on reality.

These are just 10 project management myths, what are yours?  

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10 Motivational Quotes to Get You Through Your Procurement Woes

10 Motivational Quotes to Get You Through Your Procurement Woes

Is your procurement project stuck in a rut?  

A well crafted quote, very much like good storytelling  and  can elucidate fuzzy concepts. For example, creativity” and “innovation” are not the first two words that come to mind when talking about procurement. However, According to Deloitte’s paper Charting the Course, this is where procurement’s destiny lies.

By transforming beyond today’s definition of “procurement as the sourcing of raw materials, and goods and services,” procurement can  reach new heights.

Here are 10  quotes to help you find motivation and inspiration to make a positive change.

  1. All models are wrong but some of them are useful – George Box (Statistician)
  2. People will forget what you said, people will forget what you did. But people will never forget how you made them feel – Maya Angelou (Writer)
  3. We cannot solve our problems with the same thinking we used when we created them – Albert Einstein
  4. Opportunity arises for the prepared mind – Louis Pasteur (chemist and microbiologist)
  5. A journey of a thousand miles begins with a single step – Lao Tzu (Philosopher)
  6. What gets measured, gets managed – Peter Drucker
  7. Leonardo da Vinci’s Simplicity is the ultimate sophistication –  Dale Dauten
  8. Worrying does not empty tomorrow of its troubles, it empties today of its strength – Corrie ten Boom
  9. The best way to predict the future is to invent it – Alan Kay
  10. Strive not to be a success, but rather to be of value – Albert Einstein

What are some of your favorite inspirational quotes? Share in the comments

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9 Suggestions for Overcoming Barriers to Good Design When Using Modern Methods of Construction (Mmc)

The term ‘Modern Methods of Construction’ (MMC)  embraces a range of technologies involving various forms  of prefabrication and off-site assembly.

MMC is increasingly regarded as a realistic means of  improving quality, reducing time spent on-site, improving  on-site safety and addressing skills shortages in the  construction of UK housing.

Bridge Crossing Modern Design
Bridge Crossing Modern Design

The variety of systems now available potentially allows the  designer enough choice to sidestep problems deriving  from constraints posed by the use of any one method.  MMC systems, from closed-panel timber framed  systems to bathroom pods are a palette from which  designers can make choices. They are not necessarily  stand-alone solutions that anticipate all the needs of  an individual site and can be mixed and matched  as appropriate.

These limitations are not obstacles to achieving the good design in MMC-based schemes, but may hinder  the incorporation of more complex and innovative  types of MMC from which greater overall benefits  may be obtained  which  are considered under the  following headings:

1. COST UNCERTAINTY

There is no doubt that, given products of comparable  performance the key issue in purchases of MMC construction  systems is the price. At present not enough is known  about the potential costs of using volumetric and  closed panel systems to enable confident specification  at an early date. This inhibits designers from exploring  the full potential of MMC systems. This is particularly true of the less repetitive,  small, one-off scheme, where a smaller margin  of benefits is gained from using MMC. The principal  barrier to the uptake of MMC, therefore, seems  to be the perception of cost uncertainty with respect to using more complex systems.  Without doing substantial project-specific research,  consultants and their clients simply do not know with  enough degree of certainty how much the volumetric or  closed panel systems are likely to cost, and what  would be the savings to overall project costs produced  by potential speed gains to offset against increased  capital expenditure.

This is due to the complexity of assessing the ratio of  cost of repetitive elements where pricing is relatively  straightforward to the cost of adjusting elements or  building in another method for the abnormal condition.  Decisions to use innovative systems are likely to be  made once designs are well progressed to enable  teams to be more certain of costs. This can increase  the potential for change or result in design compromise  as the designer attempts to incorporate the specific  limitations of a particular system in their design.

In an attempt to improve this situation, the MMC consultant and or clients  could  pull together a  directory of MMC  expanded to include cost comparison data. The huge  range of variables involved inevitably makes this  difficult, but a database of current construction cost  information  would be an  invaluable resource.

Contemporary Building Facade
Contemporary Building Facade

2. PLANNING PROCESS AND EARLY COMMITMENT  TO A SYSTEM

The time it can take to obtain planning permission has  obvious implications both for project cost but also, in  some circumstances, for architectural  design innovation.

Most of the more complex types of MMC have an  impact on dimensioning, the choice of external finish  and detailing may have some effect on the buildings  mass. Therefore,  the construction system should be  chosen prior to a planning application to avoid  abortive work, redesign or amendment, or even  resubmission for planning permission.

However,  developers  whose money is at risk, frequently hold  off deciding on the construction technique until the last  practicable moment, in order to get any advantage from  fluctuations in material or component pricing.

Given the potential for lengthy duration of planning  applications, this means that there is little incentive to  prepare initial designs for planning with a prior decision  to incorporate MMC firmly embedded. In cases where  the developer has a financial or business link with the  supplier, this is less likely to be the case. As the majority  of commercial or  residential developments involve some kind of arrangement with a developer, agreement on construction systems is often left to the stage after planning.

3. TIME INVESTMENT

Another very significant factor is the time investment required at  the early stages of projects. This is needed to develop the design when the project is still at risk. There is a  direct relationship between the scale and complexity of  MMC component and the amount of time required to  develop a design at an early stage.

The introduction of advanced or complex MMC  techniques into the design process is potentially costly  to the design team. A significant amount of research is  needed to explore alternative systems, to obtain  verification of suppliers’   credentials, investigate  mortgage and insurance issues, visit previous sites,  talk to system suppliers, obtain technical performance  guidelines, understand junctions and interfaces, coordinate  other consultants, obtain building control input  and so on.

For a consultant, the only way of investing in this  research is either through timely payment of increased  fees by a visionary understanding client or through the anticipation of increased future productivity through repetition when a  project is phased, or large enough, or likely to be  followed by another similar project.

The potential of learning a system and then being able  to repeat lessons learned efficiently is a powerful  incentive for both client and consultant. By contrast, HTA’ s project at Basingstoke is an example  of a phased project with a three to four-year duration allowed the design team to repeat  various elements of the design, and the manufacturer to  develop improved solutions to technical and supply  problems.

HTA’ s project at Basingstoke
HTA’ s project at Basingstoke

4. INSUFFICIENT COMMUNICATION

Improved dialogue at the outset of the  project is  vital if design quality is to be  maximised. Constraints and opportunities implicit within  a particular system are more easily incorporated into  design if partners communicate pre-planning.  Increased early communication can be fostered through  improved long-term partnering relationships.

Clients  should also partner with a range of suppliers and  architects so that choice and flexibility is not restricted.

5. INEXPERIENCE

Generally, the inexperienced client or design team will  have to do more research, with the result  that there is likely to be significant design development  without a specific system being incorporated.

This is a  disincentive to using a more complex system involving a  higher proportion of MMC, where early decision making  and knowledge of a system’ s capabilities have a decisive influence on the nature of the architecture.  However,  encouraging the take up  of MMC through the use of a dedicated funding mechanism may  assist clients  in  finding time for  research into suitable MMC techniques.

Dome Construction Berlin
Dome Construction Berlin

6. SUPPLIER’S ROLE

Site capacity  studies and early stage pre-planning design studies  could be undertaken directly by system suppliers  on behalf of clients, cutting out the usual procedure  of commissioning design work by independent  consultants.

7. ASSUMPTIONS

There are a  number of assumptions that  are generally held about certain types of MMC that may  have been valid at one time but are no longer true today.  There is a need for reliable and up to date information  comparing system criteria, performance data, timescales, lead in times, capacity, construction time,  sequencing issues, limitations, and benefits.

Therefore  it would be helpful if a forum  for discussion and experience exchange was set up.

8. DEMONSTRATING THE BENEFITS OF MMC

There is still a large amount of skepticism about the  need to go very far down the line with MMC. This is  reflected in the acceptance of the desirability of  maintaining or indeed enhancing the pool of traditional  craft skills throughout the UK.

A balanced view is that there is a demonstrable need  for the wider use of MMC which is recognized by both  industry and government.  The best way for clients  and the public generally to  become more confident and knowledgeable about the  quality of design achievable through MMC is to see it  demonstrated.

9. FINANCIAL INCENTIVES

There is no doubt that spreading the burden of  investment through the life of a project helps to ensure  a higher standard of specification and hence quality. In  the Netherlands, a ‘ Green Financing’   system has been  developed by the Dutch government that provides  favorable loan finance when certain sustainable  standards are reached. In the UK, the Gallions HA  has  pioneered  a study of this, based on a scheme in  Thamesmead, ‘ the Ecopark project’.

Eco Park is an eco-friendly business park built on the False Bay coast. This business park is at the cutting-edge of sustainable design and offers a unique working environment in a secure, well-managed facility.
Eco Park is an eco-friendly business park built on the False Bay coast. This business park is at the cutting-edge of sustainable design and offers a unique working environment in a secure, well-managed facility.
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The Hard Side of Change Management

Change management is an approach to transition individuals, teams, and organisations to a desired future state. For over three decades, academics, managers, and consultants, realising that transforming organisations is difficult, have avoided  the subject.

My Way or the Highway

Major organisational change is profoundly difficult because the structure, culture, and routines of companies  often reflect’s persistent and difficult-to-remove ways of working, which are resistant to radical change even as the environment of  organisations change.

What started out as a financial buzzword in the early nineties  has become fundamental business practice, with executives recognising the need to keep abreast  with the competition in a rapidly developing corporate new world.

Navigating  change

Globalisation and the constant innovation of technology result in a constantly evolving business environment. There is an ever-increasing need for Change Management Lead’s / Senior Managers who can help organisations successfully navigate change in today’s business environments. The focus of this movement to date has been on how to  partner with organisations to define education, training and communication platforms that help to support the change initiatives and concerns of company employees. The critical aspect is a company’s ability to win the buy-in of their organisation’s employees on the change initiative.

While a project team is important for success, a senior level advisor is invaluable and can work  with an organisations  leadership team to avoid common pitfalls that change management projects often fall into. There are four key areas where an Advisor should act as this resource as follows:

1. Defining A  Strategy  

Executives should start by asking themselves  what exactly needs  changing and why? Organisational change directly affects all departments from entry level employees to senior management and  must be aligned to a  companies  strategy. Too many programs are heavy on the jargon and light on the substance.  Executives are often sold on an idea only to realise as the change initiative begins that they need a different outcome, tool or process to be successful.

In this situation the strategy for change needs to be re-aligned with the organisation and its goals.

An outside senior advisor with a unique perspective of the organisation will  play an important role in helping an executive to explore and shape the strategy they are defining and highlight whether it will truly create the outcomes they desire. This upfront partnership can save money  on the back end of a project, by avoiding costly re-scoping of initiatives.This relationship  between senior advisor and executive should therefore begin as early as possible in the process.

2. Coalition Building

Its important to give  people multiple opportunities to share concerns, ask questions, and offer ideas  and to make following up with answers and updates a top priority.  Executives must reach out across their functional work streams to build a large cohesive team to support the project once the correct strategy has been set and the urgency for the project has been established. A good senior advisor will be able to guide an executive though these interactions.

As a senior change management professional, it is important that you help leaders of the organisation craft the correct message. While leaders often know what it is they want and see the urgency for themselves, the outside view that a coach provides can support the development of a team around the initiative and  help to navigate the strategic and political interests in linking the change to the interest of multiple team members.

The more people are involved in the process, the fewer will  be acting as internal saboteurs.

Communication Is Key to Successful Change Management

3. Communication

Don’t confuse process visioning, planning and endless powerpoint presentations with communication.  

Change is uncomfortable, and adapting to change is messy. A  Gantt chart can not capture  the  hard side of  change management. Why? Because tasks are easy to list, but behaviour and long-held habits are not easy to change. Gather outside information, solicit perspectives, and adapt the approaches for your organisation and group.

The importance of communication within an organisation around the change cannot be underestimated.     Executives often fall short on communication in two main  areas, not communicating the right message and not communicating it frequently enough across an  organisation. It is often thought that everyone else in the organisation is on board and understands the change, however, the  reality for an executive  is not the reality for another worker who may have lost a job because of a well intended change initiative.  A senior advisor can apply consistent pressure to the leader of the change around the need for communication and its messaging.

Quantity Is Fine, but Quality and Consistency Are Crucial

4. Share  Relevant  Information Quickly

Most CEOs and managers are quoted as saying, “You can’t communicate too much,” Part of the communication will be the support the urgency in messaging.     “My way or the highway”  is often used, but is not an effective communication strategy.     Senior Advisors can work with executives to tailor their message to each area of the organisation in order to define content that is important to them.

A study by  Towers Watson  shows that “only two-thirds (68%) of senior managers say they are getting the message about the reasons behind major organisational decisions. Below the senior management level, the message dwindles further  to  (53%) of middle managers and 40% of first-line supervisors understanding  reasons behind major organisational  change.

The forwarding and cascading of information does not work as  consistent communication around the change will be necessary at all levels of the organisation using a variety of communication pathways and vehicles.  As a trusted advisor it is important to encourage executives to lead by example in both their messaging and communication of the change  agenda.

Only 25% of Change Management Initiatives Are Successful over the Long Term

Maintaining The Change

Many leaders and managers underestimate the length of time required by a change cycle. It is paramount  that as the  change effort reaches its completion that  leaders of the change recognise that the process does not end there.   The role of a Senior Advisor will be to guide them to the idea that work must be undertaken  to maintain the change over time. Maintaining change does not mean that an executive must own the initiative  forever, just that they take the necessary steps to ensure that change has a lasting impact by integrating the change into the corporate culture and measuring the benefits  and highlighting areas for future improvements.

The outside unbiased view is  that a Change Management Lead is crucial to the success of a change management program.

This article  provides food for thought rather than counsel specifically designed to meet the needs of your organisation or situation.  Please use it mindfully.

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Project Manager or Scapegoat?

You Need to Stop Pointing That Finger

Big Project Failures Claim Their Victims in Spectacular Fashion

You’ve just been assigned a high visibility failing project  and  you’re working round-the-clock to get the work to the client on time, despite the fact that the job bears barely any resemblance to the project  you initially discussed. The  scope keeps creeping, the risk  and issue alerts are coming in thick and fast, the project is already  two months  past the original deadline, the clients are getting antsy even though they’re yet to provide you with various key pieces of information in order to baseline the project.  Is this your chance to shine  and showcase your skills?

If You Don’t Know Where You’re Going, You Will Probably End up Somewhere Else – Laurence J. Peter

If you manage to turn the project around and the project is successful, you will attract many fathers. However, if the project fails, you will probibly be  offered up as the  sacrificial lamb (scapegoat),  there is absolutely no way around it.  A  high percentage of projects fail to deliver useful results, that’s a  fact.

Project managers are  regularly blamed for schedule delays and cost overruns for projects they inherit by no fault of there own, however, in most cases, the fault for such issues rarely lies with just one person.

Sufficient data has been gathered to indicate that blockers such as unsupportive  management, senior sponsorship or low  resource availability are as much to blame for project failure as ineffective stakeholder management or poor communication.

Capture  all decisions

The only way to protect yourself is to ensure that you capture all decisions made in the project. In most cases  many of these decisions  will have been made by people above you. While you can influence decisions made by people under you. Get into the  habit  of building a dashboard early in the project and updating it each week with actuals.  Also consider using a  standard repeatable technique to analyse the health of your project.

Constrained resources

If you are in a project where resources are constrained, clearly outline the resources that you require to deliver the project in terms of time, scope, budget, risk  and  quality. If resources are pulled from your project, clearly articulate the affect of that in delivery terms and measure that to time delayed or cost added.

Risk and issues register

Operate  a strong risk and issue register,  ensure  it is both visible  and assessable so  your team can  actively participate in updating it.

Stop  the project

Always remember, cancelling the project is not always a failure. There can be many reasons why the project may no longer be desirable now. If you have done your job well, you can be really successful by ensuring a project does not continue to meander along, wasting time and money when there is no possibility of completing the project.

Organisational change management

Unfortunately, the same can’t be said when there are organisation change management issues.   While there are a  few project managers who feel their jurisdiction ends at the triple constraint, most now  understand the need to achieve the expected benefits from their projects.

So when is it fair to blame a project manager for poor implementation of a  project’s deliverables,  this is assuming that they were employed at the beginning of the project?

  1. If they didn’t perform good  stakeholder analysis during the project initiation stage as well as at regular intervals.
  2. If they turned a blind eye and deaf ear to factors that could impact value achievement
  3. If they didn’t insist on a clear communication strategy and progressive information sharing with relevant  stakeholder groups.
  4. If they didn’t engage influencers from key stakeholder groups throughout the project lifecycle.
  5. If the organisation management deliverables were not built into the project’s scope definition and work breakdown structure.

Assuming the project manager was appointed at the start of the project and had undertaken  all of the above, what are invalid reasons to blame the project manager  if the project failed?

  1. A lack of timely resource availability or commitment by the organisation
  2. Directives to the project manager to not engage certain stakeholder communities
  3. Ignorance by senior sponsors to management risks raised by the project team
  4. A management decision  that is too bitter a pill to swallow in spite of how much it has been sugar coated

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