Times are changing, and so are the ways people work and collaborate. The idea of being a leader can be daunting.
When you consider the word “leader who and what comes to mind, perhaps your Pastor? The BBC show the Apprentice? Your manager? A colleague at work in another team perhaps or an individual who literally has “Project Leader” on a business card or email signature?
Well, it may not be part of your job title, and you may even struggle to find the words in your job description, nevertheless, the call to follow Christ is a call to leadership.
In the Oxford ditionary a project Is defined as “an individual or collaborative enterprise that is carefully planned to achieve a particular aim”
When you think “project”, you typically think about big things, such as:
Church building developments
Developing a new product
IT system integration
Writing a tender
But actually, many smaller activities can also be classed as a project, such as:
Creating and delivering an internal training course at church
Creating and sending a church e-newsletter
Creating new team processes
In fact, according to David Allen, pioneer of the productivity system Getting Things Done (GTD), a ‘project’ is any multi-step action. In other words, creating a new ad campaign, outreach planning, feeding the poor initiative, even buying a new car or making a 3-course dinner for your significant others are all differenttypes of daily projects you manage.
What does this mean for people not called project leaders?
Well, failing to realise this could mean that you are missing out on important lessons that the people with the ‘project leader’ label on their business cards know only too well.
If you approach your daily tasks and projects with the mindset, “I can do this in a structured, organized way,” then the outcome will substantially improve. Additionally, it may seem glaringly obvious, but someone needs to own a project, and not every church organisation or team has a certified project leader to call upon.
1. Change your approach
“Stake Your Claim That This Is Now a Project You‘re Managing”
Professional project leaders have formal training on the best way on approaching a project and use methodologies which take time to master. However, this just isn’t appropriate for people who are juggling the role of unofficial project leader alongside many other tasks.
Simply changing your mindset can make a difference in how you approach the work.
2. Create an action plan
“Make a List of the Actions It Will Take to Get You to the End Goal”
It’s very easy to jump straight in and get moving on a project. Spending time planning can seem like wasted time, but in fact, without good planning, you could be wasting your time and energy on things that just aren’t needed. In other words, skipping the planning phase of a project is a sure-fire way of encountering problems down the line. The basics of what you’ll need to establish include your project vision (or guiding light), what your project will deliver, the risks to the project as well as your budget, resources, and timescales and don’t forget to pray before you start. Prayer is the portal that brings the power of heaven down to earth. It is kryptonite to the Enemy and to all his ploys against you. Pray in the Spirit at all times and at every stage of the project.
3. Set a realistic deadline
Without a Deadline Your Project Will Sit at the Bottom of Your To-do List and Will Go Nowhere
When it comes to assessing your timescales, you need to figure out what is realistically achievable, while not padding out your timelines too much.
4. Communicate regularly
Developing a Project in a Bubble Will Result in Problems Later On
Regular communication is vital. Meetings, emails and even a quick trip to your colleague’s desk are all needed to make sure you have not missed anything important and that everyone in on the same page.
5. Faith is not a spectator sport.
The Opportunities are Endless and Harvest is Plentiful.
Finally, please remember aside from managing projects that faith is not a spectator sport. It’s easy to come to church to be entertained and not invest time in serving the church community. But Jesus isn’t here for our amusement. He didn’t die so we could experience cool sermons alone. The Christians we remember throughout history were the men and women who did not wait on the sideline when there was work to be done.
There are many places to lead. The opportunities are endless and harvest is plentiful.
Companies that goes nuts for agile because they know they have to deliver faster and for less cost to keep up with competitors may be making a big mistake and face a collapse of their efforts.
If they focused first on a deep understanding of their business’ needs, they could more accurately decide if agile is a good fit. A better approach for you to take is analyse your current processes to determine if agile methodologies actually support your goals and needs.
2) Educated Stakeholders Make Excellent Allies
Agile works from a focal point of improving quality delivery and frequency. It does not start with reducing time to market or cutting costs. Those benefits are a result of implementing agile methods over time, after the requisite investment of time and resources has been made.
3) Don’t Do the Project Without at Least One Committed Product “Owner”
A “product owner” is a the committed business leader who will make or break the project. This person will be expected to put at least half of their time into the project. They’ll also be responsible for getting all the decisions made through the right channels in a reasonable period of time. You must have a leader like this to succeed.
4) Gain Consensus on the Definition Of “Finished”
Everybody on-board needs to agree on what constitutes being finished with any stage of implementation. For some, it will mean that by the end of each and every iteration, the production-ready software will be available. This is not always possible, so get out ahead of a potential problem and gain consensus.
5) Build an Exceptional Cross-Functional Team
Cross-functionality is what separates the ineffective agile teams from the high-performance ones. Team members have to be proficient in performing any and all necessary tasks so that they’ll be able to always deliver what the customers need.
Team building requires that you identify the right parties and that you shape them into a functional team by making sure that they share your own true goal of always delivering massive value to product owners.
6) Make the Proper Investment in the Tools That Support Agile
The beginning stages of any agile project will involve you investing in the of the robust frameworks, infrastructure, and process automation tools that fully support agility. This includes a wide range of solutions like continuous build servers, automation testing, video conferencing, interactive chat, and software frameworks. Don’t scrimp on other important details like the solution architecture, either.
7) Retrospectives Need to Be a Main Priority
Inspection and adapting are the keys to agile. Organisations using this methodology use a vehicle called “retrospectives” to ensure these tasks are being performed correctly. A proper retrospective should embrace the qualities of self-improvement and transparency. Any actions that are a result of the retrospective must be given the highest priority. This is especially true of estimations, which are crucial to achieving the kind of team velocity that keeps projects on track.
8) Start the Project with a Solution Architecture
Even though documentation is not always the most glamorous part of any project, you’ll be well served to make sure you understand that documentation is still important to a successful project. Using a solution architecture pays off because it serves a blueprint for the final project that will be delivered by the team. Team members need this document so they understand what will happen if they make changes. Members who are added to the project at later days will use the documentation as a reference point so they can be brought up to speed.
9) Embrace the Fact That Change Is Coming and Plan for It
You can’t make a change without a cost in agile. Change is something you always have to embrace philosophically, but be aware of the costs and the impacts to the project. When you are doing the estimation process, factor in potential changes when applicable.
10) You and Your External Partners Should Have an Agile Relationship
Agile is not always the best fit for traditional vendors. They prefer contracts that use fixed prices and fixed outcomes. When you switch to agile you’ll need to make a point out of understanding the ramifications the changes will have with your vendors. You and they may have to make some changes to keep the relationship running smooth.
Try to build a transparent relationship with all of your external vendors. Risk Reward contracts that employ clearly defined KPIs work amazingly well for agile organisations.
The “agile” buzzword has really taken hold among a myriad organisations worldwide. That result is not particularly surprising. Who wouldn’t love to employ light and fast tactics that allow them to respond to rapidly changing challenges? Despite all the optimism about agile methods, the bigger question is how well companies are actually doing when it comes to employing these methodologies in the real world. Without understanding what the core objectives of embracing agile methods are, it’s not going to be easy to gain results.
Agile methodology is employed in order to reduce the time, risk, and cost that is associated with a project. However, these massive benefits are not going to materialise out of thin air. They are the result of the dedicated work of a team who is well versed in implementing the methodology.
To become “agile” will require organisations to take a quantum leap in their culture. They will have to embrace the entire philosophy behind these methods or no real change will take place. Truly agile companies are the ones that have gone through a transformative process in order to implement brand new processes that say goodbye to the past. This takes a lot of work and effort and not all organisations are willing or able to do this.
Ugly Agile Implementations
Project teams that are solely focused on results and who don’t do their homework end up with very ugly agile implementations. These teams are so excited about agile as a concept that they convert everyone in their organisation into adopting the methods. The problem is, they do not spend the requisite time getting everyone on board with exactly what needs to be done.
Because of this oversight, the projects are plagued with poor communications and engagement. The project team and others in the organisation are each working on their own tasks with no thought to how the pieces fit together in the “big picture.” This is a major problem because agile methods really only shine when the whole organisation works as one well-oiled unit. In this scenario, major issues at the core of the project are neglected and the entire project goes off the rails. This leaves a bad taste in the mouths of managers, who are no longer excited about agile methods.
Really ugly agile implementations have the wrong focus. Because of this myopia, the true benefits of agile employment are never realised. Before long, things, unfortunately, go back to “normal.”
Bad Agile Implementations
Some businesses completely miss the boat when it comes to agile deployment. They’re interested in receiving the benefits of reduced costs, faster time to market, and cutting “red tape.” Despite this knowledge, they’re not truly committed to the all of the values that are espoused by the Agile Manifesto. Without this commitment, they cannot possibly hope to fully embrace a functional implementation.
Organisations like to invest in education and communications, but they ignore important concepts like utilising the tools that help them truly embrace agility. They even form teams that understand cross-functionality, but without empowerment they are unable to make vital decisions.
Lastly, organisations that do poor agile implementations perform project reviews regularly enough, but the input from the meetings is never acted on by anyone. The key issues that are preventing proper implementation are never properly addressed and the project fails on its promise. Organisation members swear off the agile methods forever at this point.
Good Agile Implementations
When business personnel and IT staff work together, good implementations of agile are the result. These units work together so that a project delivery methodology is presented to the organisation that meets its needs. They also spend the time to create the cultural changes needed to ensure the methods are successful.
In organisations like this, team members, business end users, along with senior management and key stakeholders received a continuous education that empowers them all. Cross-functional teams that excel are the results. These organisations also invest in the techniques and tools that fully support agile. That includes test driven development, continuous builds, new standards, and more. With these in place, a platform that ensures long-term success will be installed.
Particularly telling, these businesses conduct regular project reviews which they conceptualise as opportunities to improve instead of something that simply has to be done. When change is needed, they embrace it and plan for it. When it arrives, they are ready and the organisation continues to excel. A sign of a good agile implementation is when the organisation is commits to making long-term changes that will benefit the methodology in the long run.
It doesn’t pay to underestimate just how difficult implementing good agile really is. Since major internal changes to how project delivery is done need to be embraced, the road ends up being a challenging one. Traditional managers will be challenged because empowered teams now have more input than ever before.
Once a good agile implementation is in place, the benefits are obvious and plentiful. An energised, cross-functional community of empowering people who are all focused on common goals get more done than ever before. Good implementation put platforms into use that improve project delivery because they allow for test-driven development, continuous integration, standards implementation, and best practice design applications.
Project Journal had the privilege of interviewing AXELOS previous CEO Peter Hepworth. Peter provided us with an insight into his role and AXELOS as a whole in October 2015.
AXELOS CEO Peter Hepworth
Peter joined AEXLOS as CEO in July 2013 and was previously Managing Director for Activision Blizzard a $400 million turnover and $150million EBIT business. In 2014, Activision Blizzard was the fifth largest gaming company in the world by revenue.
Peter is an economics graduate, chartered accountant, with an M.B.A. from Cranfield and A.M.P. from INSEAD.
What is AXELOS?
AXELOS is a joint venture set up in 2014 by the Government of the United Kingdom and Capita, to develop, manage and operate qualifications in best practice, in methodologies formerly owned by the Office of Government Commerce (OGC).
AXELOS is an independent organisation, allowing the user community to focus more on the content of frameworks and guidance without much interference. The firm puts a heavy focus on the guidance given, ensuring the content is fuelled by good ideas to keep the ITIL structure up to date. But while the business has a combination of access to one of Britain’s largest corporations and the UK government, more than 75% of publication sales and Prince2 certification is sold outside of the UK, a trend that is growing faster due to emerging markets.
The company varies its training approach. Its Portfolio, Programme, and Project Management Maturity Model (P3M3), for example, encourages users to assess their performance against benchmarks. Mike Acaster, PPM portfolio manager, says: “PRINCE2 is applicable to many sizes of organisation, but sometimes it’s better to be a bit more specific. It’s about tailoring advice for that context. In some cases it has been tailored, and people don’t realise it’s PRINCE2 – you have to scratch the surface.
How do you view the future of project management?
After years of being associated with large engineering and construction projects, project management has moved beyond infrastructure. Firms across different countries and sectors now acknowledge the need to manage their processes and keep costs and timing under control. As businesses begin to recognise the importance of project management worldwide, questions are being asked about the standards required. AXELOS is focusing on how these can apply to different staff and situations, as well as how workers can develop a career path in project management.
Is AXELOS popular aboard?
“It’s hard to measure the adoption of our products, but if you look at the number of exams taken, you can see strong growth outside the UK, as well as in the UK,” he says. “In the US there’s a lot of interest, and the biggest international user of PRINCE2 is the UN, to make sure their aid development is correctly managed.
“Our Managing Successful Programmes (MSP) product was used to deliver the Olympic Games. I was in Tokyo after they had won the right to host Tokyo 2020 and the focus was ‘When can we have MSP?’ They want to see the same success as London has had.”
What are the future priorities for AXELOS?
“Career path. For the individual, it’s about how your career can develop. There’s a different skill set between project and portfolio management, and no linear route. It comes to modularisation. We have been able to offer different dimensions.
Cyber Resilience is next. Companies need to put more emphasis on improving their reactions to cyber attacks rather than continuing to focus on prevent. Although there are a number of standards and best practices in place to prevent cyber attacks, firms are still falling foul, and this is usually due to the internal attitude and people, rather than technology.
New products launched in 2015 include PRINCE2 Agile; Cyber Resilience Best Practice and Continuing Professional Development (CPD).
What’s next?
Young people are learning things online and changing how it is done. We want our members to feel proud about having AXELOS qualifications and have launched digital badges so that project professionals can display their mark of professionalism across popular social networks.
Digital badges are tokens that appear as icons and are awarded to signify learning achievements in a way that can be easily verified and shared online. Our members digital badge’s will hold and display information about their professional development activity as well as the issue date and an expiry date.
Individual workers, organisations and entire industries can benefit from badges. Badges are a new form of currency – a more transparent and efficient way to communicate the acquisition and development of workplace skills.
From AXELOS to Microsoft, IBM to Oracle, many leading companies have adopted digital badges as a form of recognition for continuing professional development and certifications. The individuals who earn these badges enthusiastically share them to LinkedIn, Twitter, Facebook and other online destinations. Once shared, anyone can verify the authenticity of and learn more about the individual’s abilities. That shareability and verification can make all the difference in a competitive job market, whether an individual aspires to move ahead in her current position or move into a different job.
We also want continued openness from AXELOS, even more community collaboration and specific actions to further increase the relevance of AXELOS in the future.
Where do you believe project management is heading?
Anyone can benefit from project management guidance. “We are all project managers now,” he says.
Since the dawn of time, mankind has used myths to make sense of the uncertainty that surrounds us. In the early 1990s a lot of people believed that project management was the best kept secret in business. However, because project management was not seen as a prevailing profession at that time, it suffered from a lack of awareness which was in a sense, a double edged sword. Those who were knowledgeable in the practice of project management became extreamly valuable to organisations and pioneers for the profession.
These early adopters were able to convince organisations that project management practitioners were needed. Myths around project management began to form in the business community and as the role of the project manager was unclear, questions were raised as to what project management was and what it could offer organisations.
The definition of the word myth is a “widely held, but false belief or idea.” Here, we’re going to examine 10 of the most pervasive PM myths that have emerged.
Myth #1 – Contingency pool is redundant
This is one of the most ‘mythical’ myths that has plagued the industry for a long time. Coupled with the tendency to presume that ‘real work’ is tantamount to implementation or building something concrete and you have the perfect recipe for project disaster. The thought pattern behind this approach typically originates from budget constraints and/or having unrealistic expectations. As we all know, or should know, the unexpected happens quite regularly. An effective contingency plan is important as it aims to protect that which has value (e.g., data), prevent or minimise disruption (e.g., product lifecycle), and provide post-event feedback for analysis (e.g., how did we fare? did we allocate funds correctly?).
Myth #2 – Project Management software is too expensive
If your idea of project management software involves purchasing servers, and purchasing a software application from a major vendor for a small practice with 10 practitioners then, yes, it is too expensive. If, however, you have gone cloud and elected to use a powerful web-based project management solution (such as Smartsheet), then you are likely to save thousands of pounds while reaping the benefits of a pay-as-you-go price structure. The present, and future, lie in cloud solutions that provide equal, or superior, functionality at a fraction of the cost.
Myth #3 – Project Management methodologies will slow us down
Project managers have a reputation of using process-intensive methodologies that favour ideology over pragmatism. In some instances this may, indeed, be the case when there is a mismatch between a specific project management approach and the organisation’s acutall needs (e.g., a process-driven method, such as PRINCE2, may not be appropriate for a slightly chaotic environment that favours an adaptive approach, such as Scrum). So, in sum, put down the paint roller (“Project Management isn’t for us!”) and take out your fine-bristled brush (“The Critical-Chain method may not be our cup of tea, but Agile on the other hand”¦”).
Myth #4 – Facts and figures are more important than feelings and perceptions
While facts are very important, projects are often derailed and sabotaged because of false perceptions. The PM must pay attention to both fact and fiction to navigate through turbulent organisational change.
Myth #5 – Project managers need to be detail oriented and not strategic in nature
While it is of the utmost importance for the project manager to understand how to read the details of the project, they must also understand how the project supports organisational objectives. Having a strategic perspective adds great value to the skill-set of the project manager.
Myth #6 Rely on the experts in everything that you do
It is true, we do need to rely on the experts but our trust can not be a blind faith. The job of the project managers in this area is twofold. First we must extract information and second we must verify that the information is accurate. A good example of this is asking a planner to provide an estimate on the effort required to perform a task. In some instances team members forget to include tasks which ultimately results in a faulty estimate.
Myth #7 All the battles have to be fought and won so that we can succeed
Project managers sometimes make the assumption that they need to stand firm to get the job done, however, coming to compromise on a particular issue is often a better course of action in order to win the war.
Myth #8 Project Managers can wear multiple hats
Wearing different hats can be extremely confusing. This is especially true if the project manager is asked to be a business analyst or technical expert on top of serving in their PM role. They end up doing both roles with mediocrity. When we “wear two hats” we essentially tell ourselves that both hats fit on one head at the same time. However, what happens if the demands of two roles conflict and what assurances do we have that we’re managing the inherent conflict of multiple roles and the risks the roles introduce? Sadly, multiple roles become more common as we move up the management hierarchy in an organisation, and that’s exactly where potential conflicts of interest can do the most harm.
Myth #9 Once the risk register is created, it’s full speed ahead
Risk management provides a forward-looking radar. We can use it to scan the uncertain future to reveal things that could affect us, giving us sufficient time to prepare in advance. We can develop contingency plans even for so-called uncontrollable risks, and be ready to deal with likely threats or significant opportunities. Too often, it’s not until a catastrophic event occurs and significantly impacts project progress that ongoing risk reviews are conducted.
Myth #10 Project managers can not be effective in their role unless they have specific technical expertise in the given field that the project falls within
You don’t need to be an engineer to manage a construction project or a IT technician to manage a software development project. All you need is a fundamental understanding with strong PM skills to manage the team. Experience in the field helps but does not guarantee success.
Project management is challenging enough without the myths. The profession has come a long way since the 1990s and some of these myths are fading. However, we still see remnants of them in one form or another. Great projects cut through false assumptions and confusion, allowing their teams to make smart decisions based on reality.
These are just 10 project management myths, what are yours?
The term ‘Modern Methods of Construction’ (MMC) embraces a range of technologies involving various forms of prefabrication and off-site assembly.
MMC is increasingly regarded as a realistic means of improving quality, reducing time spent on-site, improving on-site safety and addressing skills shortages in the construction of UK housing.
The variety of systems now available potentially allows the designer enough choice to sidestep problems deriving from constraints posed by the use of any one method. MMC systems, from closed-panel timber framed systems to bathroom pods are a palette from which designers can make choices. They are not necessarily stand-alone solutions that anticipate all the needs of an individual site and can be mixed and matched as appropriate.
These limitations are not obstacles to achieving the good design in MMC-based schemes, but may hinder the incorporation of more complex and innovative types of MMC from which greater overall benefits may be obtained which are considered under the following headings:
1. COST UNCERTAINTY
There is no doubt that, given products of comparable performance the key issue in purchases of MMC construction systems is the price. At present not enough is known about the potential costs of using volumetric and closed panel systems to enable confident specification at an early date. This inhibits designers from exploring the full potential of MMC systems. This is particularly true of the less repetitive, small, one-off scheme, where a smaller margin of benefits is gained from using MMC. The principal barrier to the uptake of MMC, therefore, seems to be the perception of cost uncertainty with respect to using more complex systems. Without doing substantial project-specific research, consultants and their clients simply do not know with enough degree of certainty how much the volumetric or closed panel systems are likely to cost, and what would be the savings to overall project costs produced by potential speed gains to offset against increased capital expenditure.
This is due to the complexity of assessing the ratio of cost of repetitive elements where pricing is relatively straightforward to the cost of adjusting elements or building in another method for the abnormal condition. Decisions to use innovative systems are likely to be made once designs are well progressed to enable teams to be more certain of costs. This can increase the potential for change or result in design compromise as the designer attempts to incorporate the specific limitations of a particular system in their design.
In an attempt to improve this situation, the MMC consultant and or clients could pull together a directory of MMC expanded to include cost comparison data. The huge range of variables involved inevitably makes this difficult, but a database of current construction cost information would be an invaluable resource.
2. PLANNING PROCESS AND EARLY COMMITMENT TO A SYSTEM
The time it can take to obtain planning permission has obvious implications both for project cost but also, in some circumstances, for architectural design innovation.
Most of the more complex types of MMC have an impact on dimensioning, the choice of external finish and detailing may have some effect on the buildings mass. Therefore, the construction system should be chosen prior to a planning application to avoid abortive work, redesign or amendment, or even resubmission for planning permission.
However, developers whose money is at risk, frequently hold off deciding on the construction technique until the last practicable moment, in order to get any advantage from fluctuations in material or component pricing.
Given the potential for lengthy duration of planning applications, this means that there is little incentive to prepare initial designs for planning with a prior decision to incorporate MMC firmly embedded. In cases where the developer has a financial or business link with the supplier, this is less likely to be the case. As the majority of commercial or residential developments involve some kind of arrangement with a developer, agreement on construction systems is often left to the stage after planning.
3. TIME INVESTMENT
Another very significant factor is the time investment required at the early stages of projects. This is needed to develop the design when the project is still at risk. There is a direct relationship between the scale and complexity of MMC component and the amount of time required to develop a design at an early stage.
The introduction of advanced or complex MMC techniques into the design process is potentially costly to the design team. A significant amount of research is needed to explore alternative systems, to obtain verification of suppliers’credentials, investigate mortgage and insurance issues, visit previous sites, talk to system suppliers, obtain technical performance guidelines, understand junctions and interfaces, coordinate other consultants, obtain building control input and so on.
For a consultant, the only way of investing in this research is either through timely payment of increased fees by a visionary understanding client or through the anticipation of increased future productivity through repetition when a project is phased, or large enough, or likely to be followed by another similar project.
The potential of learning a system and then being able to repeat lessons learned efficiently is a powerful incentive for both client and consultant. By contrast, HTA’ s project at Basingstoke is an example of a phased project with a three to four-year duration allowed the design team to repeat various elements of the design, and the manufacturer to develop improved solutions to technical and supply problems.
4. INSUFFICIENT COMMUNICATION
Improved dialogue at the outset of the project is vital if design quality is to be maximised. Constraints and opportunities implicit within a particular system are more easily incorporated into design if partners communicate pre-planning. Increased early communication can be fostered through improved long-term partnering relationships.
Clients should also partner with a range of suppliers and architects so that choice and flexibility is not restricted.
5. INEXPERIENCE
Generally, the inexperienced client or design team will have to do more research, with the result that there is likely to be significant design development without a specific system being incorporated.
This is a disincentive to using a more complex system involving a higher proportion of MMC, where early decision making and knowledge of a system’ s capabilities have a decisive influence on the nature of the architecture. However, encouraging the take up of MMC through the use of a dedicated funding mechanism may assist clients in finding time for research into suitable MMC techniques.
6. SUPPLIER’S ROLE
Site capacity studies and early stage pre-planning design studies could be undertaken directly by system suppliers on behalf of clients, cutting out the usual procedure of commissioning design work by independent consultants.
7. ASSUMPTIONS
There are a number of assumptions that are generally held about certain types of MMC that may have been valid at one time but are no longer true today. There is a need for reliable and up to date information comparing system criteria, performance data, timescales, lead in times, capacity, construction time, sequencing issues, limitations, and benefits.
Therefore it would be helpful if a forum for discussion and experience exchange was set up.
8. DEMONSTRATING THE BENEFITS OF MMC
There is still a large amount of skepticism about the need to go very far down the line with MMC. This is reflected in the acceptance of the desirability of maintaining or indeed enhancing the pool of traditional craft skills throughout the UK.
A balanced view is that there is a demonstrable need for the wider use of MMC which is recognized by both industry and government. The best way for clients and the public generally to become more confident and knowledgeable about the quality of design achievable through MMC is to see it demonstrated.
9. FINANCIAL INCENTIVES
There is no doubt that spreading the burden of investment through the life of a project helps to ensure a higher standard of specification and hence quality. In the Netherlands, a ‘ Green Financing’system has been developed by the Dutch government that provides favorable loan finance when certain sustainable standards are reached. In the UK, the Gallions HA has pioneered a study of this, based on a scheme in Thamesmead, ‘ the Ecopark project’.
Change management is an approach to transition individuals, teams, and organisations to a desired future state. For over three decades, academics, managers, and consultants, realising that transforming organisations is difficult, have avoided the subject.
My Way or the Highway
Major organisational change is profoundly difficult because the structure, culture, and routines of companies often reflect’s persistent and difficult-to-remove ways of working, which are resistant to radical change even as the environment of organisations change.
What started out as a financial buzzword in the early nineties has become fundamental business practice, with executives recognising the need to keep abreast with the competition in a rapidly developing corporate new world.
Navigating change
Globalisation and the constant innovation of technology result in a constantly evolving business environment. There is an ever-increasing need for Change Management Lead’s / Senior Managers who can help organisations successfully navigate change in today’s business environments. The focus of this movement to date has been on how to partner with organisations to define education, training and communication platforms that help to support the change initiatives and concerns of company employees. The critical aspect is a company’s ability to win the buy-in of their organisation’s employees on the change initiative.
While a project team is important for success, a senior level advisor is invaluable and can work with an organisations leadership team to avoid common pitfalls that change management projects often fall into. There are four key areas where an Advisor should act as this resource as follows:
1. Defining A Strategy
Executives should start by asking themselves what exactly needs changing and why? Organisational change directly affects all departments from entry level employees to senior management and must be aligned to a companies strategy. Too many programs are heavy on the jargon and light on the substance. Executives are often sold on an idea only to realise as the change initiative begins that they need a different outcome, tool or process to be successful.
In this situation the strategy for change needs to be re-aligned with the organisation and its goals.
An outside senior advisor with a unique perspective of the organisation will play an important role in helping an executive to explore and shape the strategy they are defining and highlight whether it will truly create the outcomes they desire. This upfront partnership can save money on the back end of a project, by avoiding costly re-scoping of initiatives.This relationship between senior advisor and executive should therefore begin as early as possible in the process.
2. Coalition Building
Its important to give people multiple opportunities to share concerns, ask questions, and offer ideas and to make following up with answers and updates a top priority. Executives must reach out across their functional work streams to build a large cohesive team to support the project once the correct strategy has been set and the urgency for the project has been established. A good senior advisor will be able to guide an executive though these interactions.
As a senior change management professional, it is important that you help leaders of the organisation craft the correct message. While leaders often know what it is they want and see the urgency for themselves, the outside view that a coach provides can support the development of a team around the initiative and help to navigate the strategic and political interests in linking the change to the interest of multiple team members.
The more people are involved in the process, the fewer will be acting as internal saboteurs.
Communication Is Key to Successful Change Management
3. Communication
Don’t confuse process visioning, planning and endless powerpoint presentations with communication.
Change is uncomfortable, and adapting to change is messy. A Gantt chart can not capture the hard side of change management. Why? Because tasks are easy to list, but behaviour and long-held habits are not easy to change. Gather outside information, solicit perspectives, and adapt the approaches for your organisation and group.
The importance of communication within an organisation around the change cannot be underestimated. Executives often fall short on communication in two main areas, not communicating the right message and not communicating it frequently enough across an organisation. It is often thought that everyone else in the organisation is on board and understands the change, however, the reality for an executive is not the reality for another worker who may have lost a job because of a well intended change initiative. A senior advisor can apply consistent pressure to the leader of the change around the need for communication and its messaging.
Quantity Is Fine, but Quality and Consistency Are Crucial
4. Share Relevant Information Quickly
Most CEOs and managers are quoted as saying, “You can’t communicate too much,” Part of the communication will be the support the urgency in messaging. “My way or the highway” is often used, but is not an effective communication strategy. Senior Advisors can work with executives to tailor their message to each area of the organisation in order to define content that is important to them.
A study by Towers Watson shows that “only two-thirds (68%) of senior managers say they are getting the message about the reasons behind major organisational decisions. Below the senior management level, the message dwindles further to (53%) of middle managers and 40% of first-line supervisors understanding reasons behind major organisational change.
The forwarding and cascading of information does not work as consistent communication around the change will be necessary at all levels of the organisation using a variety of communication pathways and vehicles.As a trusted advisor it is important to encourage executives to lead by example in both their messaging and communication of the change agenda.
Only 25% of Change Management Initiatives Are Successful over the Long Term
Maintaining The Change
Many leaders and managers underestimate the length of time required by a change cycle. It is paramount that as the change effort reaches its completion that leaders of the change recognise that the process does not end there. The role of a Senior Advisor will be to guide them to the idea that work must be undertaken to maintain the change over time. Maintaining change does not mean that an executive must own the initiative forever, just that they take the necessary steps to ensure that change has a lasting impact by integrating the change into the corporate culture and measuring the benefits and highlighting areas for future improvements.
The outside unbiased view is that a Change Management Lead is crucial to the success of a change management program.
This article provides food for thought rather than counsel specifically designed to meet the needs of your organisation or situation. Please use it mindfully.
If you treat risk management as a part-time job, you might soon find yourself looking for one ’- Deloitte white paper (Putting Risk in the Comfort Zone)
I have learned that nothing is certain except for the need to have strong risk management, a lot of cash, the willingness to invest even when the future is unclear, and great people ’- Jeffrey R. Immelt
Thoughtfully assessing and addressing enterprise risk and placing a high value on corporate transparency can protect the one thing we cannot afford to lose trust ’- Dale E. Jones, vice chairman and partner with Heidrick & Struggles
We have no future because our present is to volatile. Will only have risk management ’- William Gibson
Risk management is a culture, not a cult. It only works if everyone lives it, not if its practiced by a few high priests ’- Tom Wilson
I think the rise of quantitative econometrics and a highly mathematical approach to risk management was the obverse of a decline in interest in financial history ’- Niall Ferguson
There is no doubt that Formula 1 has the best risk management of any sport and any industry in the world ’- Jackie Stewart
Stronger regulation and supervision aimed at problems with underwriting practices and lenders’ risk management would have been a more effective and surgical approach to constraining the housing bubble than a general increase in interest rates ’- Ben Bernanke
If you don’t invest in risk management, it doesnt matter what business you’re in, it’s a risky business ’- Goldman Sachs president Gary Cohn
Adventure without risk is Disneyland ’- Douglas Coupland
Risk and time are opposite sides of the same coin, for if there were no tomorrow there would be no risk. Time transforms risk, and the nature of risk is shaped by the time horizon: the future is the playing field ’- Peter Bernstein, Against the Gods
As population susceptibilities are better understood, we will be in a better position than we are in today to make informed decisions about risk management ’- Samuel Wilson
Take calculated risks. That is quite different from being rash ’- General George Patton
All courses of action are risky, so prudence is not in avoiding danger, but calculating risk and acting decisively ’- Niccolo Machiavelli
Total enterprise risk management is critical, but implementing it is both expensive and easier said than done. Even the most sophisticated financial institutions are still basically silo risk managers ’- Danny Klinefelter, Professor and Extension Economist with Texas AgriLife Extension, Texas A&M University
Playing it safe is the riskiest choice we can ever make ’- Sarah Ban
The question of whether or to what extent human activities are causing global warming is not a matter of ideology, let alone of belief. The issue is simply one of risk management ’- Malcolm Turnbull
Business people need to understand the psychology of risk more than the mathematics of risk ’- Paul Gibbons,
Risk comes from not knowing what your doing ’-Warren Buffett
You have to take risks. You will only understand the miracle of life fully when we allow the unexpected to happen ’- Paulo Coelho
Risk is a function of how poorly a strategy will perform if the ‘wrong’ scenario occurs ’- Michael Porter, Competitive Advantage
Risk management should be an enterprisewide exercise and engrained in the business culture of the organisation ’- OSFI Superintendent Julie Dickson, June 1, 2011 (courtesy Ethidex)
Risk is our business ’- Oswald Grübel, CEO at UBS
When our leaders accept the status quo, we run the risk of disaster ’- Max Bazerman from “Predictable Surprises”
The concept of ‘inherent risk’ is impossible to measure or even define. The idea of looking at risk absent all hard controls, soft controls, or mitigations, provides little or no useful information in most cases ’- Todd Perkins (from Journal of Applied Corporate Finance – volume 19 number 4)
It’s important to take risks but it’s idiotic to take them blindly ’- Terry Levine
Fail to identify the strategic risks and you fail as a business, no matter how well you manage your operational and project risks ’- Keith Baxter
Business as usual is business at risk ’- Deloitte white paper
Risk management is the identification, assessment, and prioritisation of risks ’- Wikipedia
The world of Procurement is seemingly full of impassioned people absolutely certain about what procurement is all about. Like other great lies, many of these half-truths and misleading ideas sound agreeable to the ears and comepackaged as good advice from influential people.
How many of these popular lies have you fallen victim to?
1. Procurement should have a seat at the C-table
It’s not so much an outright lie as an irritating half-truth – but the damage comes with what Procurement people do with it. The thought behind this is well-intended: Procurement people should be able to speak the language of senior executives as easily as they can talk about FIDIC or demand forecasting. Terms such as EBITDA, ROIC, and economic profit should be part of their everyday parlance. Procurement issues are often the least understood by the board and the CEO and must be explained in their language.
What on earth could be wrong with that?Nothing – if the Procurement people have full cognisance of their own tools and language – and can be persuasive to senior people of the value of Procurement.
Now, that’s where we have, what is kindly referred to, as a skills gap.
In reality, for Procurement with no reputation (outside of that pesky metric of cost) and few business-aligned projects to call upon, it can be incredibly hard to try and catch senior people’s ear – never mind a C-seat (see what I did there?).
2. You must carry out a competitive tender to obtain value for money
I’m trying to distance myself from the public sector here (noting I did co-author the CIPS book on contracting in the public sector) but even in the private sector there’s a desperate need to get three quotes.
Why three quotes?
Not five, not 11?‘Cos the rules say three; that’s why.
And the rules of Procurement policy and procedures, well, they can’t be broken because the CFO or the head of internal audit (all very commercial animals?) will be down on Procurement like a ton of bricks.
When the three quotes are received the following conversation occurs – the highest price is rejected – ‘they’re ripping us off’ followed by – and I love this one about the lowest price quotation – ‘the price is too low, they must have got the specification wrong’ – and the contract is awarded to the middle-priced one”¦.surely there’s a better way to deliver value for money?
Perhaps starting with actually defining it!
3. Procurement is the only source of governance for 3rd party spend
Being the only source would suggest a 100%, right?
I’d be amazed – and delighted – if Procurement governed half of all the 3rd party spend.Words such as ‘influencing’ are sometimes bandied about to shore up this lie. What a surprise that sales people are either trained, or very quickly learn ways, to actually bypass Procurement when selling.
And the reason?
Obviously marketing, IT, auditors fees, construction/property, recruitment (I could go on) is completely different, say the senior people in those departments – echoing the views of the oh so helpful sales people.And Procurement just never gets near, as they can’t articulate (deliver?) the value they can add.
I await the avalanche of people commenting on this telling me I’m wrong.Please be assured you are exceptional in Procurement.
4. Procurement welcome innovation and strategic relationships and anything other than lower price
Few businesses view Procurement as a strategic process. Most often, Procurement staff report to the CFO. This astonishing trend indicates that Procurement is still viewed as a financial / accounting activity and not an operational strategic activity that directly impacts the bottom line.
Suppliers; if you have an innovative product or service, recognise that Procurement’s ‘raison d’être’ is to deliver cost savings.That’s what they are measured on, that’s what the research with CPOs and the C-suite say is the #1 priority.There’s oodles of other priorities such as local sourcing, sustainability, innovation, partnering, risk management – I could go on and on and on.But that’s the one they get measured on. Think that through, next time you’re pitching.
The take-away
Perspectives on Procurement need to change, mature and grow up. Lies like these need to be re-evaluated and abandoned. Procurement needs to change the way they engage and manage suppliers and their internal stakeholders; ‘adding value’ (a dreadful phrase!) means so much more than asking for a discount.
Stephen Ashcroft BEng MSc MCIPS (speaking here, very much in a personal capacity!) is Associate Director, Procurement and Commercial Advisory at AECOM, a Fortune 500 company. He’s a procurement learner stuck in the body of a procurement veteran, and with over 20 years’ experience still sees the glass as half full. Working with leading organisations across diverse industry sectors, Steve helps clients reimagine procurement to drive improved performance. A recognised advisor, speaker, lecturer, and author; the ever-hopeful Kopite shares his bright-eyed/world-weary views on Twitter @ThinkProcure, LinkedIn and his blog.
Change is good. It’s also often hard. The status quo can be so much more comfortable. But to succeed in business, you must run toward change. Companies most likely to be successful in making change work to their advantage are the ones that no longer view change as a discrete event to be managed, but as a constant opportunity to evolve the business
Here are 34 thought provoking change management quotes:
It is not the strongest or the most intelligent who will survive but those who can best manage change — Charles Darwin
One key to successful leadership is continuous personal change. Personal change is a reflection of our inner growth and empowerment — Robert E. Quinn
Change before you have to — Jack Welch
You must embrace change before change erases you.
— Rob Liano
Change before you have to — Jack Welch
Too few leaders have the emotional fortitude to take responsibility for failure.
— Paul Gibbons, The Science of Successful Organisational Change: How Leaders Set Strategy, Change Behaviour, and Create an Agile Culture
People don’t resist change. They resist being changed! — Peter Senge
If you want to make enemies, try to change something — Woodrow Wilson
The key to change is to let go of fear — Rosanne Cash
The world hates change, yet it is the only thing that has brought progress — Charles Kettering
There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things — Niccolo Machiavelli
Change is the law of life and those who look only to the past or present are certain to miss the future — John F. Kennedy
Even those who fancy themselves the most progressive will fight against other kinds of progress, for each of us is convinced that our way is the best way.
— Louis L’Amour
Whosoever desires constant success must change his conduct with the times — Niccolo Machiavelli
Your success in life isn’t based on your ability to simply change. It is based on your ability to change faster than your competition, customers and business — Mark Sanborn
Change your thoughts and you change your world — Norman Vincent Peale
If you don’t like change, you will like irrelevance even less — General Eric Shinseki (U.S. Army Chief of Staff, 1999-2003)
We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn — Peter Drucker
Whosoever desires constant success must change his conduct with the times
— Niccolo Machiavelli
All is connected, no one thing can change by itself
— Paul Hawken
Learn to adjust yourself to the conditions you have to endure, but make a point of trying to alter or correct conditions so that they are most favorable to you — William Frederick Book
We would rather be ruined than change
We would rather die in our dread than climb the cross of the moment and let our illusions die — W. H. Auden
Every generation needs a new revolution — Thomas Jefferson
Never doubt that a small group of thoughtful, concerned citizens can change the world. Indeed it is the only thing that ever has — Margaret Mead
I’ll go anywhere as long as it’s forward — David Livingstone
Life isn’t about finding yourself. Life is about creating yourself — George Bernard Shaw
Adaptability is about the powerful difference between adapting to cope and adapting to win— Max McKeown
You can’t build an adaptable organization without adaptable people–and individuals change only when they have to, or when they want to — Gary Hamel
People will try to tell you that all the great opportunities have been snapped up. In reality, the world changes every second, blowing new opportunities in all directions, including yours — Ken Hakuta
A wise man adapts himself to circumstances, as water shapes itself to the vessel that contains it — Chinese Proverb
The price of doing the same old thing is far higher than the price of change — Bill Clinton
Each of us has the opportunity to change and grow until our very last breath. Happy creating — M.F. Ryan
Does factory-built housing imply dull arrays of repetitive forms and facades?
If the business argument for prefabricated homes requires large amounts of repetition, the argument for social success relies on the ability of designers and planners to find ways of creating an appropriate sense of place. The articulation of raw building elements to produce good spaces for living and bringing these units together into forms which have amenity and scale is vital. Building facades can also have a major impact on the urban context. With so many different types of cladding now available the designer has the potential to create a unique identity for a building rather than merely mimic the neighbours.
The Broadway Estate comprises just under 500 primarily, Council owned homes in Tilbury, Thurrock, within the Thames Gateway area.
The estate comprises a majority of two storey, flat roofed buildings forming terraces dating from the 1960s. This development of ten one-and two-bed flats on Tilbury’s Broadway Estate, as an assisted selfbuild scheme, focused on nurturing sustainable social capital. The intention behind the design was to develop a building and apartment typology which would appeal to young people and would not attempt to replicate the predominant terrace typology. During construction young people were given the opportunity to work on the site, learning skills alongside professional contractors. The three that completed the programme were allocated reduced rent accommodation in return.
A good idea is great. A good idea that’s executed perfectly can change the world. But a simple idea alone is useless.
A Good Idea That’s Executed Perfectly Can Change the World
There’s an idea that flops and an idea that becomes the next biggest thing. It’s all about how it’s executed. If it doesn’t come with a plan, or if it appears too difficult to introduce, someone else will do it, leaving you with a has-been idea that can no longer be implemented. This is why every ‘brainwave’ ‘eureka’ moment idea needs to be teamed together with a worthy execution”¦if not, don’t expect much.
Pushing an innovative idea forward into something else remains one of our biggest challenges. Admittedly, it can be a super exhausting process, which is why it’s always a great idea to invite the crowd to not only come up with the wonderful ideas, but to also help develop them as well.
There are a few key stages that need to be followed when it comes to getting your crowd in on the idea decision-making and development game.
1. Create a Unique Team
Almost anyone can research and refine new innovative ideas. However, you can take it a step further and invite the crowd to join in the fun and be a part of your team. This will give your idea more validation. It will also decrease any potential risk, and at the same time it could be a huge timesaver when it comes to marketing and finances.
In short, each and every idea should be unique enough to sway people to join a team that supports the idea.
2. Fine Tune that Idea
They say that behind every great idea catapulted onto the market, there was an equally great plan. Every idea requires some sort of plan. It could be just a basic one that briefly outlines the various possibilities connected to it, or it could be a more complex plan that delves into the intricacies of it.
A good plan should include a business plan. This might seem like a given, but you’d be surprised as to how many people don’t have a good business plan to back up their ideas. Plans should also include target audiences, marketing ideas and much more.
You need to approach every idea in a methodical way. You’ll need a unique set of criteria that pertains to one idea – it’s not a case of one-size fits all. You’ll need to answer any question that arises, and until this is done, you can’t move forward and successfully turn your idea into reality.
Use and involve your crowd. Ask them to research various aspects of the idea, and then have them report back and share their ideas and findings with the rest of the group.
3. Don’t Stand for Mediocre
There are literally hundreds upon hundreds of okay ideas. There are even hundreds of great ideas. But, an average or good idea is not enough, which is why it’s absolutely essential to select only the best of the best ideas. It doesn’t matter if it’s only one mind-blowing idea because as the old adage goes, quality is better than quantity.
Quality Is Better than Quantity
The good and even the great ideas might struggle. Such ideas are difficult to get funding for, and it’s more challenging to prototype and deliver them. If you want to make your idea come alive, you need to have defined criteria, which allows for choosing the best idea to follow up on. After the criteria has been established, it’s time to use the crowd again aka Christian community. Ask them to respond accordingly and honestly – does the idea meet all the listed criteria?
If yes, that’s great, you’re moving towards success. If not, it’s back to the drawing board to get it right.
You need to act now and remember this: it’s okay to simply start by putting just one outreach idea into action.
What kinds of challenges do you and your team face when trying to develop your ideas further?